front desk agent

guest service agent

room attendant

night auditor

engineer

aloft hotel

Hi my first days in aloft hotel was great  this was my first time working in a hotel , the second week there was a little stressful do to the supervisor rushing , meaning checking up to see if I was done or how many rooms got done I felt very rush and stressed out, I really enjoyed the peaceful times with just me cleaning and listening to my music the first week but the rest were stress and fast past  no time for break at first the supervisor were great  great leader ship but then everything changed way to quickly you know when you can tell that someone it’s trying there best to be friendly and nice and the next day you feel like they just don’t want you there anyway I start out with 5 days of work to 3 days  then to begin fired for not changing  the sheets ? I was hoping I was just gonna get a warning but nope I just got told this is no expectations  I have to let you go it’s not okay all the sheets in the room need to be changed I did not say anything to the manager or that the supervisor that trained me did tell me that it was okay not to change the sheets ones in a while I felt right in the trap  anyway good and bad experience can’t say if I would apply to a hotel. 

What is the best part of working at the company?
We are like family there i use work there and i am try my best to get back there i stay in Lackawanna ny i use to caught the bus or a Lyft everyday i am a good worker trying to find a job that i can get more hours i will love to come back to my old job i am off this Monday and Tuesday i have a doctor appointment Monday about 1:30 pm just wait for u to let me no when we can sit down and talk.

What is the most stressful part about working at the company?
I have no problem working there because I used to work there I love all the girls my coworkers I love the front desk people we all get along just like family

What is the work environment and culture like at the company?
I love doing housekeeping and I love doing laundry too

What is a typical day like for you at the company?
Monday through Thursday if possible to be Friday too due to have another job but I really would want to do part-time on Fridays and Saturday and Sunday as a country inn and work Monday through Friday at the Hotel in Cheektowaga across from the hotel where I used to work at if that's a possible

This place was a good place to work for. I had great benefits, Starwood really takes care of their employees. At this property I was a bartender, they really would let me do my job. I crossed trained a little bit, had a chance to do different duties, really making me feel like a great asset to the hotel. The management I felt like they were really spread thin, being a smaller property they had a lot on their plate, so I kept that in mind. They worked just as hard as their best employee. They really recognized employees, their integrity, employees, I felt didn't have to prove their hard work, shout out everytime they had a compliment from their guests, management did a good job in recognizing that part. My co-workers were great, we were a very tight knit group, we all became friends, I still keep in touch with most of them, after 2 yrs. Great,hardworking, intelligent, people I've ever had the pleasure of meeting. The job seemed straight forward, nothing stands out as being hard at this job. I like that I had control of the music, the bartender (or guest) could connect their ipod to the sound system throughout the hotel lobby.

I clock in and grab my garnish tray out of the "walking" fridge. I then go to the bar where I clean up whatever was left behind by the other bartender the night before. Most of the time its a mess. I then count the drawer and open the liquor shelves and beer fridge. 

Ive learned how to make a lot of drinks and how to take inventory. Ive learned to be more of a food & beverage manager here then I would have expected. 

Most of my co-workers are nice and I get along well with them. But the other bartender and I seem to but heads a little. We just have different personalities and they clash. 

The hardest part of my job is making sure that everything is stocked and ready for the week. Its not just a one person job and I feel as if Im not getting any help on that end. 

The most enjoyable part of my job is that it has decent pay and evening hours so I can still go to school during the day.

I have never seen a so many lazy people at this work place, especially the supervisors. The housekeepers work really hard to maintain the satisfaction of all customers, but where does a person work when the supervisors takes all the stayovers and give the housekeepers all the checkouts when they have over 17 checkouts. Do they think they are too good to clean a room?Lazy is what I call it. In my opinion, if the supervisor takes all the stayovers from my board every time we are short or have too many c/o , you’re not helping me at all because some of those have do not disturb signs in place. I’m not a fool nor slow. I pay attention to all actions. Dedicated working people participate with all work operations, not these lazy supervisors, they are getting over and slaving the housekeepers. Well I work from home now, no boss, no slaving and I love  it and not to mention, much better pay. Good luck to this place. I’m out!!!🤪😛😜

What is the best part of working at the company?
I was the manager of the hotel overnights. 

What is the most stressful part about working at the company?
I wasn't properly trained to check in guests.  It was often stressful.  It made me feel like a failure.  

What is the work environment and culture like at the company?
I was under the impression that I was hired to be streamlined into management.  This, however, was not the case.  I was hired to fill a position that nobody wanted, with no intention of promoting me into management.  The only reason I found out (after 10 months) was that I received an email regarding management promotions that I was never supposed to get.  

What is a typical day like for you at the company?
Depended on the time of year.  I checked guests in and out, ran the audit, reconciled credit card payments, restocked the snack bar, and handles guest relations.

What is the best part of working at the company?
Enjoy meeting different guest from all over the world to help them enjoy their stay with us.

What is the most stressful part about working at the company?
Not knowing all procedures in case of emergencies. Working with coworkers that really didn't want to work.


What is the work environment and culture like at the company?
Work environment was good but need more organization and structure.  The culture was good towards Guest but needs work towards employees. Employees  unclear of benefits. Employee handbook need to be more present. More training is needed. Don't see any growth. 

What is a typical day like for you at the company?
Typical day is checking emails, accommodating reservation request for guests and communicating with Front Desk Manager and Assistant General Manager. Taking cc payments.

Unless you enjoy doing multiple jobs for the low compensation of only one Aloft Hotels isn’t for you. I understand because of COVID-19 we may have to cover multiple departments such as front desk, housekeeping, bar, and kitchen on one shift, but when you’re barely making minimum wage something is wrong. Research your properties, know exactly what is expected of you, and make sure the compensation is fair. Know the value of your labor! Culture is more appealing to the younger generation, amenities aren’t the best, food isn’t the best, and room upgrades are limited. Save yourself the trouble, and pursue a career in a different brand such as Marriott, Westin, Autograph, JW Marriott, St. Regis, or Ritz-Carlton. Thankfully I was offered a better paying job at a Marriott International property.

There is a few problems they are working to fix as far as morale. There is favoritism not apparent but in time Will be picked up on. No real place for advancing granted I went from houseman to engineer work is not hard if u know the basics of what to do managment does need work as far as disciplinary actions go. Every work environment comes with pros and cons pros for working here is depending on your work performance and work ethic you might get more accomplished here surely not to say this place has no real pros like as a team were recognized frequently for our large amount of work we do. One of the few cons depending on your department you may rarely get the days you request of although it is worth just requesting them

A typical day at Aloft hotel always starts out encouraging and informative with morning breakout meetings. Housekeeping always busy. We are in the heart of Atlanta. Our hotel is like the google of hotels. Our Lobby and Wxyz bar is open to the public, we support all of our local talent and artist.

My co-workers are so awesome to work with. We have developed good and positive work relationships as well as respect and we get the job done.

The hardest part of my job is naturally the physical part. Housekeeping is a physically demanding job. And I embrace that fact and respect it as well.

The most enjoyable part of the job is the response we get from guest satisfaction, and at the end of the day we can look at each other and say "job well done".

Top Job Titles	Average Salary
Front desk agent 3 salaries reported	$15.50 per hour
Guest service agent 2 salaries reported	$60,000 per year
Room attendant 1 salary reported	$15.00 per hour
Night auditor 2 salaries reported	$17.75 per hour
Engineer 3 salaries reported	$17.33 per hour

Working at aloft hotel: Company Overview and Reviews

aloft hotel

aloft hotel Ratings

Popular jobs at aloft hotel

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected