ao.com

Working at AO has been a deeply disappointing experience. The management style is disorganized and often chaotic, leading to unclear expectations and frequent last-minute changes. Communication from higher-ups is poor, with employees often left in the dark about important decisions and changes affecting their work. The work environment itself is stressful and not conducive to productivity, with outdated equipment and insufficient resources.

Additionally, there is a noticeable lack of support for professional development. Opportunities for growth and advancement are scarce, and the company seems disinterested in investing in its employees' futures. The culture at AO is also quite toxic, with a pervasive atmosphere of favoritism and a lack of accountability. Employee morale is low, and there is a high turnover rate, which speaks volumes about the dissatisfaction among staff. Overall, AO is not a place where I would recommend anyone to work.

Great they are taking on and being bold and unintimidated at the moment. You've got to roll up your sleeves and do long shifts but if you are willing to work hard and keep positive they give you a great chance and aren't always pressing for more. Very open to any sensible advancement opportunities and happy to keep an eye on people wanting to move up.

Working staff are generally great people, they get on with the job and help you where you need it, but are also up for a laugh most of the time, which is obviously very important!

If you're looking for a job to be used as much as possible, perfect place.
Whenever asking questions at the depo you get different answers every time.
Standby runs don't count towards bonus (even tho they said it does)
Charging you money for a repair even tho it isn't your fault (telling you they will sort it while they don't do anything about it, customers always right and us hardworking staff don't matter at all) I've complained few times about van being incorrectly loaded (not in order) never did anything about it.
They don't pay you bonus on time, you literally have to beg for your money.
When you put invoice in for extra service you provided, they don't approve them (basically working for free)

Iv worked at ao for the last two months probably the worst job ever no training not enough money for working nights. Extremely heavy work all hand ball moving stuff by sack trucks. Wot ever you do don't take a job with them. The people who I worked with were lovely. But that's the only pros. Avoid at all if possible no personal life no apperation of staff. 

They expect the world from their workforce but do not back you up. The customer can say you've damaged their appliances or home and they will accept it. Even if your written statement and photos show otherwise, it will be taken out of your weekly wage which brings you below what they advertise.

There is the possibility to earn good money. But physically hard graft. If self employed watch out you will be fined for everything. If employed they will have restructure and only offer self employed positions. This could be a good company if it wasn't for the management. Above depot level. 

I only left due to needing a change as I had done this job for a while working through ABG they always showed respect and always spoke to you like a human being. Management at the office were great and easy to get along with 

I've worked in this role for 4 years but the cost of living crisis has made it extremely difficult to sell insurance products as that's the first thing people get rid off first when they are cutting bills, 

Increased salary but changed/ lowered commision structure  over the years meaning you work harder than you ever had to but are learning less money overall. However, good money can still be made

Job is getting a lot harder due to cost of living crisis selling insurance is difficult, however help from management in regards to targets and commission structure good too

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