software engineer

project manager

human resources generalist

apexanalytix

I have had a lot of bad experiences at this company, but to stay professional in this review, I will break things out into the following sections and only talk about what I have seen.
1.	High Turnover
2.	Culture Clash
3.	Curb Appeal
4.	Top heavy Business
5.	Perpetual Promises
6.	Stagnant Growth
7.	Lack of Direction
8.	Summary

High Turnover:

This company has fallen into a fire and hire cycle.  This is due to leadership being fickle and unable to land on the qualities they desire in an applicant, the company has bad culture which makes retention pretty much impossible, no matter how talented the new hires may be, and top-level goals are as fleeting as the talent.  In the 9 months of my employment, 6 employees were terminated or left from our >20-member team. On the other side, only two were hired.  Morale is terribly low and trust in management is minimal. 

Culture Clash:

Overall, the company treats its employees as second-rate citizens.  Managers have been known to yell at employees resulting in giving the employees the sense of being alone on an island.  Most of the Executives/VPs are either Indian or came from iQor (Another terrible company) and are quickly ruining this environment as well.  The Indian culture I am referring to is when employees are treated as though there are 10 people literally standing in line outside the door waiting to take their seat. Simply put, not an environment that fosters any type of loyalty.

Curb Appeal:

This company has the “Best Place to Work” Certification, which is due to the generosity of its employees. However, this generosity is not sincere because employees are coerced into donating money out of their salary to help the company keep this certification. This certification is then boasted proudly back at the employees at every social engagement.  I am glad they have the certification, but it comes off as propaganda and brain-washing. On the surface, this looks like a great place to work, but this image stops at Social media.  Employees have old cubicles that are falling apart, tightly packed in a room with no place to go to work in peace. Overall work environment is hectic, a bit hostile, and loud. 

Top heavy Business:

The three leading drivers of long-term employee satisfaction include culture and values, career opportunities, and trust in senior leadership. That does not mean, however, that all the emphasis should be placed on attracting top executives to a company. Sure, it’s important to have phenomenal leadership, but when you read reviews of a company be sure to note how much emphasis is placed on rank & file employees. All team members are important, and you should see that reflected in employee reviews of the company and in their hiring practices.  Unfortunately, this is simply not the case at Apex. There are far too many people making decisions and pointing in directions without the required staff to back them up. Most importantly, the Executives/VPs fail to heed the advice of the experts that work for them. 

Perpetual Promises:

The brand promise at this company is a joke. They reel you in with a promise of a yearly bonus to make up the difference of what you are asking and what they want to pay you.  What they don’t tell you is that the bonus is not based on your performance, but that of two teams within the company.  Also, the bonus is broken up across the quarters.  In the 9 months I worked at Apex, I never got a bonus.  Both teams must hit their targets in order to receive a payout.  For example, let’s say that team A has a goal of $100K, and team B has a goal of $50k. Over the quarter, collectively, the teams hit $250K, but there is no payout.  This is because team A achieved $213K while team B only hit $37K. (Numbers are fictional).  If these bonuses were based on company performance, or individual performance, they would be more concrete. Another point is pay raises.  This company readily promises that your pay will be adjusted based on the level of responsibility you have.  I was promised twice, with deadlines of when they would go in effect that my pay would be adjusted. Both failed to be realized. On a semi-related note, the benefits are a joke.  You can get better and cheaper healthcare paying out of pocket. 401K match is virtually non-existent. PTO is allowed if you are not a single point of failure, otherwise you have to fight for it. There is also the promise of comp time for all the hours you have been required to work past the paid 40 hours a week.  I never saw comp time either, with each request answered with “We need to fix this now” regarding whatever issue the team is working on.  Work life balance is way out of whack. 

Stagnant Growth:

This company may say a lot of things about career progression or growth opportunities, but the only example of it I have seen is a negative.  A Citrix XenApp engineer was forced to learn the F5 Load Balancers. This was something he did not want to do as it was outside his practiced field and ended up leaving the company because of it. Personally, I have asked multiple times about training up peers on networking basics, troubleshooting, and building a lab environment so people could stage things outside of production.  As mentioned above, these things were promised, but the time for these changes never came. There was also no time for any personal development, cost was not even a concern because I had a GI Bill to fall back on. Management consistently advised that now is not a good time, but openly encouraged personal development.  It appears personal development is encouraged if you do it after hours and are available whenever they need to pull you.  I can’t speak to them paying for things because I never asked that question. 

Lack of Direction

Honestly, I don’t know how this company is still here.  The focus historically has been on maintaining uptime, not securing their products.  This company is a SaaS (Software as a Service) company, so the network that their product rides across should be considered as part of their solution.  The network, despite all the fancy improperly implemented modern technology, is still being operated like it would have in the early 2000s. Any plan to fix things and bring the network into compliance with best standards does not make it through the quarter before drastically changing directions. Compliance is a joke and is only encouraged when the business specifically needs something (read as in a client requires it before signing up).  This company also sells itself every 5 years to flush new funds into the company.  This means there will be a whole year where the company does not want to buy anything to fix issues so that the executives can get a bigger check.  All in all, this company is a hack waiting to happen, especially considering all the access to client data, which is handled unethically. If you are thinking of applying to a role within Information Technology, my advice is: Don’t.  Wait for something better and don’t waste your time. 

Summary

There is a lot of potential for greatness at this company.  All the technology already exists within the environment to ensure success.  The problem lies with the direction given by management, the dictatorship style approach to direction and lack of respect for subordinates. I agree with most of the negative reviews on this site (can’t speak to things that I did not see). Attrition is high, morale is low, benefits are not great, pay is not competitive, HR is useless, management is ineffective, boss style traits seem to be preferred over leaders by management, and people are leaving like clockwork. If you want a job doing anything other than IT, feel free to give Apex a shot, there might be a decent position out there.  However, for IT, it is non-existent as the whole team is ran by the same malapert boss. Moreover, if you have a mindset for security, you will likely find yourself stuck in the ambivalent dichotomy of operations versus security. Just make sure to take your time and read some reviews, placing more weight on the negative ones.  It is true that HR has solicited reviews from individuals to help offset the bad ones.

I’ve been with APEX for a few years now and when I first started I never in my wildest dreams would have believed how fast my career would accelerate. APEX has successfully fostered an inclusive, diverse, fast paced, educational culture with so many opportunities to grow. 

As soon as I came on as a temp I felt like I was part of the family, with so many people wanting to mentor and help me grow. I’ve had a few different mentors in the last few years and they have been  instrumental in building my confidence early on, and making me believe I really had something to offer. That confidence helped propel me to be successful in each of the roles I’ve had. APEX quickly identifies talented individuals and works to get them into a role that will maximize their potential. There’s endless opportunity for advancement, but you do need to have some patience, as with any company. 

It’s great having a job that you enjoy, with  people you like to be around. Life is to short to have it any other way. I just feel so fortunate to a part of this fast growing family.

The amount of employee turn over is unbelievable and there's a reason for it. They claim this is not a call center when in reality this is exactly what it is. You are on a constant watch, you must meet your daily calls quota, etc. Our training was supposed to last two weeks and it only lasted four days (if you can call that training). Every time a complicated subject came up, the trainer said "we will get to that later". Later never came. The trainer decided to leave for vacation during the second week of our training and did not have the courtesy to let us know.  There was not a contingency plan in place during his absence. The supervisors "leads" kept telling us they would train us, but left us hanging and would blame their lack of managerial skills on "system issues". I learned more by listening to my next door neighbor than by the poor and deficient training they provided. The moment I asked for formal training, I was labeled as having an attitude. Go figure! This is not a place for professionals. Stay away!

If you like working in a cubicle farm for 40+ hours a week, then this is the job for you.  The Audit Support Analyst is a glorified collections agent, except in reverse.  You are trying to get money that these multi-million dollar companies overpaid to their vendors.  What frustrated me is that there is no desire to fix the broken processes that these companies have in place.  Apex would be out of business if they did.  

On top of that, you're competing with the Audit Advisors for the top dollar claims, so it's almost impossible to meet your monthly goals.  Like most other companies, it's about who you know, not what you can do.  I enjoyed the job until the manager that hired me got promoted.  The person who replaced them was on a power trip and played favorites with their old team.

So, would I recommend this job to others?  Not really.  It's not an A/P job, like they advertise.  If you are looking for a true accounting job, keep looking.  If you like collections, then this is the job for you.

Apex Analytix is a great place to work.   I have been with Apex for 5 months and have enjoyed every minute of it.  This company has such a wonderful environment.  
  
 What I learned:
 I have been introduced to 3 different roles in such a short time.  I like the fact that I am constantly learning new things.   A typical day at work in my point of view can consist of  reviewing  vendor's response,  researching vendor's information, or communicating directly with the vendor to obtain a statement of account. 

 Management and my co-workers :

Everyone is extremely  friendly and always willing to help .  I love the diversity and the opportunity to interact and learn from each other.

Honestly, I have not encountered a hard part of the job. I am very opened minded and enjoy what I do.    I would recommend this company to anyone because Apex Analytix  takes care of their employees.

Apex Analytix was a great company to work for. They are flexible with schedules, vacations, and time off in general.  It is a very busy and results driven company; there is usually not a minute to waste so if you like a fast paced, results driven environment, Apex is the place for you. 
they provide ample time for training so that you can go in to do your job prepared with all the tools necessary to be successful at it- I speak of the Statements department in particular- 
The supervisors are very approachable and provide all the support you need and/or request. 
In addition, they offer some great benefits, some of which are: education reimbursement, discounts for phone plans, gym memberships, continued training, mentoring programs, etc.

I do not recommend Apex to anyone.  The management needs a much needed overhaul to ensure the success of this company.  This company has not adopted the culture of caring about their employees and further do not realize that employees are a company's greatest asset. This company is ran by a group of investors therefore the pay is poor, paying well below the cost of living standards.  They have a bonus structure which is only attainable to a select few.  An employee here will never be fairly compensated and turnover is high.  They pay you for performance and will hound, bully and threaten you if you fall below target expectations.  The management likes to compare performance much  like the performance standards of a manufacturing plant rather than a company providing software solutions and audit services. Totally different industries.

There is no work life balance here. You can expect to be called at all hours to work on issues that need to be resolved right away. You can expect to work daily at least 10-12 hours. Dont plan any trips because even on weekends if they need you to work on something you will be expected to do so. Raises are given every 2-3 years and so are bonuses. So don’t expect a yearly raise or bonus in spite of the long hours you will work. Management will talk down to you and treat you like your nothing, you will not be valued here. They allow harassment and bullying in the work place. If you are desperate for a job then accept the offer otherwise look elsewhere.

Management lacks in basic management and communication skills. They have been 'building an airplane in midair' for the last 8 years, which is frustrating as an employee. Processes and plans often change midproject with little or no advanced warning.

The office politics are frustrating, with advancement being saved for those management likes the most and not for those most qualified. 

There is little care given for employees or clients. APEX management cherry picks acceptable policies and procedures based on what is most financially beneficial in the moment and has little integrity as a business.

Stay AWAY from this company!

Horrible experience. The management lacks in any sort of management skills, there is simply no room for advancement. They "leads" (supervisors?) were basically promoted because they were here longer than the current crop of hires; they operate as a click, yucking it up on long lunch breaks while employees are treated like dirt.
Environment: In a cubicle, with about 200 other cubicles, alongside other drones with whom you'll likely never speak. 
Bottom line: After working at Apex for a couple weeks I now know what it feels like to have only 2% of my potential be tapped, with no room for anything else. Go work at McDonalds.

Top Job Titles	Average Salary
Software engineer 4 salaries reported	$93,750 per year
Project manager 3 salaries reported	$136,000 per year
Human resources generalist 1 salary reported	$42,500 per year

Working at apexanalytix: Company Overview and Reviews

apexanalytix

apexanalytix Ratings

Popular jobs at apexanalytix

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected