customer service representative

scanner

specialist

analyst

revenue cycle specialist

e4health

To be quite honest, this is a job I miss dearly. I was working remotely for six months before the company had to let some of us go due to COVID-19. Initially, it was intimidating because you're given minimal training and sent off on your way after watching a couple videos, but the trainers and managers were available just about anytime I needed help, so getting started was pretty seamless. As long as you complete your 40 hours by the end of the week, you can work whenever you need. THIS WAS FANTASTIC and made the work week less stressful. How many other jobs allow you to clock in for a few hours, have the afternoon to run errands or chill at the beach and then come back to finish your day? Not many. My manager was always responsive to emails and yet never micromanaged. He would only check in if my productivity was low and made sure I was getting any help I needed and went on his merry way. The only two (slightly) negative things I can think of are the cliquey mean girl vibes I got from our group chats and the pay. It's on the lower end for what I've seen elsewhere, but given how extremely flexible the job was, it's a no-brainer that this company is one of the best I've been able to work for. I HOPE I can work here again in the future.

When I was first hired here with Intellis back in December, I thought I had finally found a home. I was so excited to be a part of the growth of a small company that felt like family. I thought I was finally out of the toxic work environment where you're just a faceless name to the company. I felt so appreciated when I received my box of Intellis goodies.

5 months later, I'm terminated for nothing involving my actual job performance.
I'm left feeling like I was the easiest one in my department to fire because the department had over-hired and we ran out of work. Someone had to go, and it was my faceless name hacked off the list.

I loved working here. I truly hope Intellis does not go the way of the big name contracting companies I've worked for before...

The communication has been really open, positive and consistent. I am supported and truly heard. The company has a warm community feel culture with emphasis on ethics and growth. The leadership team focuses on expanding wisely in exciting directions. We are encouraged to find new solutions and be creative in our own way for the good of us all. Our workflow is smooth and everyone in the company, regardless of level/positions, puts their hand to the plough to accomplish big things through satisfying team work.
  There is a lot of fun mixed in through the day as well. Old school values are upheld and you can trust your coworkers to have your back. 
  I appreciate ending my day knowing I accomplished something meaningful with autonomy and trust. It is very satisfying to start and end the day with Intellis!

E4 is the worst staff augmentation firm I have worked for.  The project involves travel and E4 does not help in assisting their consultants with a corporate card.  Travel expenses are shoulder by the consultants and they only reimburse once a month which many times can take a whole entire month if it hits your bank.  I've had instanced where the scheduled expense reimbursement never made it to my bank.  There were also times that when payday came, I had to contact them because no direct deposit was made.  Think twice before you accept a project here especially when it involves travel.  They do not seem to care if you got paid or not.

I cannot give you a typical day at work run down, because I was hired in early February and it is now 6/5(4 months later) and have not started. I keep getting the run around and broken promises to string me along. Telling me, I'm going to start this day, that day comes and goes. I reach out for COMMUNICATION and if I'm lucky, I get a reply back with a new later date that then comes and goes. They stress communication in their orientation, but it's a lie. You can communicate with them til you're blue in the face and never hear back. They don't communicate anything to you. I was so excited to start here and they made it a horrible, horrible experience. 

All aspects of working for Intellis was top notch. The training that was provided on site was outstanding and very thorough. The work was accuracy and productivity based with equal emphasis, probably more on the accuracy! All tools needed were provided. The managers on the project were awesome people staff could relate to. The communication that was given to the team was consistent and open. Everything I encountered about Intellis was superb and I only wish I still worked for them.

A typical work day at work involves back-to-back meetings, which can make it difficult to find time to focus on core responsibilities. Management is stretched this due to frequent turnover, which adds to the challenge of maintaining consistency and support for the team. Over the past two years, the company culture has changed drastically, and not always for the better. The workload expected to be completed often exceeds what can realistically be done in a standard 40-hour work week. While there are opportunities to contribute, the demands feel overwhelming at times without adequate resources or support.

What is the best part of working at the company?
There are so many wonderful things about working for the company. My favorite is probably the flexibility I have with my hours. 

What is the most stressful part about working at the company?
being benched after an assignment while waiting for another assignment 

What is the work environment and culture like at the company?
Diverse. I also love the company culture and enjoy working with everyone.

What is a typical day like for you at the company?
Just like a normal day. Working hard

I have never been more stressed with a job. Do not trust anyone. Each is out for their own benefit. eCatalyst got left in the dust when it merged with e4. No room for advancement. Blame is always placed on the person that did not create the process. Never a straight answer and they make things look great when they are not. Processes are all over the place causing miscommunication and confusion. No room for growth. Don't ask for a raise, because you will not get it. The only positive is flexibility. 

What is the best part of working at the company?
The support and training you are given. Very supportive environment.

What is the most stressful part about working at the company?
Production requirements are always stressful but the focus was on quality over quantity.

What is the work environment and culture like at the company?
Wonderful! Great group to work with. No complaints.

What is a typical day like for you at the company?
Coding. Flexible schedule.  Using computer.

Top Job Titles	Average Salary
Customer service representative 1 salary reported	$17.50 per hour
Scanner 2 salaries reported	$21.75 per hour
Specialist 1 salary reported	$19.86 per hour
Analyst 3 salaries reported	$20.67 per hour
Revenue cycle specialist 3 salaries reported	$106,333 per year

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