administrative clerk

process engineer

warehouse associate

production supervisor

production lead

goTRG

A typically day at work consists of: having to stand out in the cold until a certain time where we can enter the building, putting our things in our lockers and lunches in the breakroom, passing through the metal detectors and clocking in. We only have 10 minutes to do all of this and if you're late, you will get talked to by the AGM. You go to your station and begin your work. The culture is very laid-back, but also very unorganized; it seems as if no one knows what's going on, including Management. There are times when OT is offered, but it is mandatory depending on the business need. The hardest part of the job is production. You have to make your efficiency because if you don't, you'll get written up and eventually fired, point blank. The most enjoyable part of the job is clocking out and going home. 

My first impression of this place when I first started was that it's a joke and still is. I am only here because I needed a job to get my bills paid. I try to see the best in every place I am employed, but I fail to see it here unless things change. Everyone needs to get on the same page (from the CEO all the way down to lower Management). 

goTRG uses staffing agencies, so you'll come in as a temp and if you're good, you'll get hired on by the company and receive PTO and benefits after a certain amount of days. The turnover rate is ridiculously high; there are constantly new teammates coming in and they don't last very long before a new wave of teammates come in. Be careful of what you do and say because there are people who will throw you under the bus to others and possibly Management, too. Be prepared to stand in the cold due to COVID-19 until Management opens up the door. You better be in line to get in on time to avoid getting talked to. You do accumulate points too and when you reached 8, you're  terminated. There's also great hypocrisy here; management can do something, but when you do it, it's an issue. Some people actually like it here and some don't, but you have been warned. If you come in and do what you're supposed to do, you won't get messed with, but don't expect things like raises unless you're promoted. 

A typical day at work starts in the kitchen where goTRG teammates make their coffee, grab some fruit, toast some bread, make their oatmeal and more.  This is such a great start to the day. People can chat about their projects, a new TV series that they're watching or what their plans are for the weekend. This will happen a few more times a day as lunch is delivered in the afternoon and teammates make their way to the kitchen again around 3:00pm for afternoon coffee breaks.

What I've learned so far is that everyone wants to feel included. And that the heartbeat of this company is about making sure people are acknowledged for their efforts and rewarded with incentive, events, prizes, meals, and more. 

Management does a great job of making sure that their team can participate in these events. Whether it's Marketing, Accounting, HR, Sales or the Product Team - each department always has cheerleaders. 

The hardest part of the job is that not everyone is always available to participate in the various events we have, whether it be to deadlines, prior commitments, etc. - so we work hard to create as many opportunities as possible to allow for our teammates to have some reprieve from their busy work schedule.

The most enjoyable part - the people. I have to say that we are a diverse bunch that are very respectful of one another. With different religions, ethnicities, backgrounds and more we really do a great job or working together and fostering interpersonal relationships with teammates. 

It's not the worst place to work if you can handle the heavy lifting and extreme summer temps. Don't expect raises, you don't get them unless unemployment goes up, they stay .50 above it here, don't expect to take vacations either since you'll more than likely use the little PTO you get for sick days or something, you'll never get an actual vacation. Insurance for just the worker is decent, though it's a lot more expensive this year than last year. If you need insurance for your family you'll lose about half your paycheck, they make the rates impossible for anyone to afford to cover a spouse or kids.
Co-workers are fantastic for the most part, everyone gets along pretty well. The line leads are great, they aren't afraid to get their hands dirty or work up a sweat. Several of the trainers got moved up with no training, don't know the specifics about most of the products and often give new employees the wrong answers or no answers. Most new employees get trained by general workers. Upper management, supervisors on up basically stays to themselves and sit around laughing and chatting with each other all day. They'll walk through and ask how your day is now and then but you won't see them doing any actual labor. You may work 6+ months through temp before getting a job offer, have people there over 8 months now that haven't received one. Expect to be there around a year before you get any benefits because you have to start over at day one when you get hired, so another 90 days before benefits.

Work life can go through phases of heavy workloads but it is balanced by periods of self-driven productivity along with personal life support. The opportunity to learn the SaaS and E-Comm business inside and out is readily available to help build the concrete foundation needed to thrive in the todays tech driven world. As with any workplace, some management may be difficult to deal with, but the family culture that is facilitated by the owners alleviates stress stemming from job security concerns. The company leans towards wanting to grow by regularly seeking feedback on how to make the workplace more enjoyable and follows through with the reasonable suggestions. The hardest part of the job can be finding privacy to stay productive in the open-air office environment and the rigid restrictions against Work From Home (minus Covid-19 related cases/scares). The most enjoyable part of the job is the family like-culture and amenities, from in-office happy hours, to personalized birthday celebrations, to the out-of-office events throughout the year. That fun and positive culture along with the opportunities presented to learn and excel make for a truly exceptional opportunity to strut your stuff and reap the rewards.


Every job is a learning experience and you learn at your own pace, being in a positive environment is a plus. I get it there will be day bad days but that something to overcome. Always encourage your team/department and treat others the way you want to be treated, always a good reminder because never know what people are going through. Definitely the type of vibe I got when I started work there but sadly not the experience I got. (Just my department) I'm sure they have switch managment around   & the departments has changed. Absolutely no hate, I think they need to work on communication skills and having positive attitude within themselves and their team, people will quit less. It's not about always being nice or lenient but if your always giving people bad attitude and negative energy you'll probably never see progress in the department. I use to wonder how come in other departments supervisors/ leads talk to their team with such encouragement and positive feedback wether it was *to do better or *you need help YOU CAN ALWAYS ASK ME (supervisor) or ask the lead. I'm over here getting pushed to around with the trainer who has no interest in helping anyone. Also they don't take doctors note, they point you even if they approve your days off. You have to have PTO to not get pointed, no where in there policy or handbook says that, but that's what I was told by a supervisor. Other than that not a bad place to work at, just rating is low due to the experience.

GoTRG is a great place to work. The environment is fast paced and very diverse. They are strict with their policies and have a no tolerant race/bulling policy which I found to be my favorite... They will not tolerate any racial slurs or bulling of any kind, and will walk you out for immediate termination!!! My only complaint would be the pay considering the work load. $15 hr. Flat rate pay no matter what department your working in and there are no pay raises. I find that unfair, considering the orders department is very easy v/s shipping and receiving which is extremely physically demanding. HR Department is wonderful and will work with you the best they can. It's truly a family type business, whereas the supervisors, leads, coworkers and the big wigs... Really try to implement a working environment that best fits the employees. They make accommodations for employees to encourage a safe clean working environment. If the company would have offerd a quarterly or even a yearly raise based on evaluation and good merit, I would have never quit. I gave 3yrs of hard work and dedication started at $14 an hour. We had to make many complaints for a cost of living raise for over a year to get bumped up to $15 an hr.  Sadly, I had to resign. The pay is a corporate issue that causes the company to lose lots of hard working people. The company itself really is a great place to work.

There are so many things that could be said. 
The supervisors do not care if you do your work correctly(because they do it wrong as well) and only care about numbers and attendance. If you hit your production numbers and screw up everything on the way you'll get a pat on the back and they say good job. There is no accountability when problems are brought up. The favoritism here is unreal- if you are in with upper management you have nothing to worry about. The pay is stagnant as in they only give raises every few years. Corporate is the worst I've ever seen, and the world might end if they tried using a spellchecker. Official company policies have typos. They promote and support on average the most unintelligent people they can find. If you have to work overtime you usually find out within the last hour of the day before, this includes having to work holidays as well.  The power equipment operators are very unsafe as well. The WAV operators are constantly hitting racks and pallets because they either do not know how to operate the machines, can not see, or do not care.  Supervisors are completely unprofessional for the most part. Screaming at their leads over the radio and relaying employees personal information over the radio. The building is next door to a school and shift change is at 3:00 when all the school traffic is there as well. 

What is the best part of working at the company?
The best part of working at GoTRG was teaching and mentoring the young employees for their future development in life. The company itself was not a good place to work and not recommended for those looking for leadership and job security. 

What is the most stressful part about working at the company?
The most stressful part about working at GoTRG was trying to adjust to the everyday changes without any type of guidance and leadership from upper management. 

What is the work environment and culture like at the company?
The work environment and culture at GoTRG was very bias towards their middle management. It seemed like upper management (corporate) felt they were more competent about the operation than middle management, which middle management actually try, tested, and executed all the processes until they worked. 

What is a typical day like for you at the company?
A typical day at GoTRG was basically like a freak show, meaning everyone had to hurry up and wait for downed systems, and someone from upper management to make a command decision about trivial issues within the processes.

So many people quit because of poor management and high stress. Worked here for months. They got rid of my shift, put me in the one place I begged not to go. They're behind you the entire shift asking why you didn't get a certain amount of TV's done this hour, not caring if they're rebox or huge. Everyone is miserable and continuosly leaving or quitting. They'll point you for everything. When my sister tried to off herself and I was late, pointed. When my car was stolen and I had to go get a key made to retrieve it, pointed. the only people who can thrive in this high stress and micromanaged environment are boot kissers 
wouldn't recommend for anyone that plans to get ahead by working hard. People go outside and smoke all kinds of things. My bf packed a twisted against my knowledge and I was fired for having it in my hand, leaving and off the clock. No warning or nothing. Didn't even let me explain that I didn't even know it was there until I was leaving. If you hate life and love being pushed around and undervalued, this is the company for you!

While TRG has seen so many changes over the course of the past 2 years,  what I love most about working for them is their ability to adjust to these changes, adapt to overcome them, then adopt core values centered around conquering them. They are doing it  during one of the most crucial times in history. From putting extra measures in place to raise safety in its facilites, to focusing to ensure the quality of the people working for the company is reflective of what it looks to be, to being technologically simplistic in their processes,TRG is committed to proving why it is your go-to. For so many people, TRG is a 2nd chance at life. I am happy I made the decision to work here.

Top Job Titles	Average Salary
Administrative clerk 3 salaries reported	$17.33 per hour
Process engineer 4 salaries reported	$55,000 per year
Warehouse associate 3 salaries reported	$14.50 per hour
Production supervisor 3 salaries reported	$60,787 per year
Production lead 3 salaries reported	$17.50 per hour

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