grill cook

shift leader

cashier

customer service representative

production

gusto!

-Salary is based off minimum wage plus cc hour tips.
-No 10-15 minute break. You will only get a break to eat, if you are working a 8 hour shift.
-"Clique" high school environment. Employees will judge you for being different and pick on you based on appearance. If you're not apart of the high school crowd, you're gonna have a hard trying building interpersonal relationships with others.
-Minority employees says repeated racial comments to other employee who are also minorities. One time, an employee commented on my appearance and said I look like a "foreign exchange student", because I visited job to buy food with no makeup on. 
-Managers and other individuals with inflated ego will make you feel insufficient and have insanely high and unrealistic expectations.
-Terrible work attitude. Some employees will bring negative energy into work and rant about their horrible day, all day. Most only care about leaving when the time comes.

I really loved working here and being able make customers  customers be happy to have their food makes me very happy as well. However, working with people who have rude attitudes is disappointing to me. Ignorance can not be an excuse for bad behavior.

My biggest con is not making the money that I was promised I'd make 
Typical day may be the team running around because it's very very busy and we are short staffed or it being very slow, we cut at least 2 people.  
I learned how to work with different people and to learn how to set aside my emotions while dealing with this industry  
The culture is somewhat like a regular Chick-Fil-A cult. All smiles and certain things just can't be said, Obviously though.  Leaning more to Chick-Fil-A culture. 
Management is nice, but since everyone is still learning, they also make mistakes that affect the store morale and service. 
Hardest part of the job is keeping it together because you are told there are worse (because there is) and maintaining their famous smile while being completely stressed over manning three stations at once because less people is more to the corporation.  
Most enjoyable is spending your shift with great workers with great attitudes. 
On a bad day, you'll get the massive complainers (there are things to complain about, but come on) and it would really mess up the team morale and mood. 

As a new business and restaurant, the culture in the work place is quite fun depending on the team and manager at the time. However, as they have began to venture towards a local operating system, the fall from consistency has been a mighty one. While they do have opportunity for growth in the work place, favoritism and prejudice are both definitely in play. Also, these said local operating partners are trained sparingly for a couple of weeks on each and every position in the store, and then they are told to do their best. Very disappointing as the first 2 stores are successful, however as they become more of a chain restaurant, it's not a surprise that they couldn't care less about a loss of consistency when there will always be continuous profit. In summary, it's a great place to work if you're looking for something temporary and casual. Just makes sure you choose the right location with the right type of leadership behind it.

I would never work for this company ever again. I only lasted two months and the first two weeks, I had to wait at home for a schedule to find out on my first day the new management hired 6 new people and continue to hire more people while firing people my first day. It was a total mess. I was penalize with a shortage in my hours with 3 days with a two week pay period, because I was extremely sick for one day. Management could be very heavy handed and misleading when it comes to promotion. I was told I had potential to move up in position after my third day of work and then was told they hired someone else. After my first week all employees had grievances and was extremely exhausted and would complain every minute of the day, from heavy handed management and micro managing from watching from a camera and also would say inappropriate stereotypes. Try other locations but Decatur needs help. 

gusto! provided a healthy variety of experience when is came to working in food service, including learning efficient time management, accurate line and meal prep, and customer service, however, other things were lacking. The store and environment was clean, but my specific location (Avalon) was extremely busy and understaffed, resulting in my wearing many different hats in the course of just one 6-8 hour shift. In addition, management at the time was very hands-off and disconnected from the franchise/location, meaning my team received little to no guidance or coaching from anyone regarding best practices. Overall, my time spent at gusto! was just fine, but I think they could benefit from more involved management and hands on training, as well as better employee screening, as we had many associates who had little interest in collaborating or assisting. 

I love that this job is forgiving about being late or needing time off if you communicate, the job is very easy and really just requires common sense and the ability to follow instructions. However, the competitive pay is frustrating because you can do beyond what is required of you without being reminded, be reliable, and there are other staff who don't do half of those things that get paid more than you and do less and know less. The management is decent and there's opportunity to grow, but the biweekly pay and the lower beginning pay doesn't cut it. Takes a while to progress. 

Senior leader ship disconnected from store operations. They don’t know how to achieve the metrics that they expect from the managers. They insist on buying products from vendors, despite being able to get the same products cheaper elsewhere. They open new restaurants just a couple of miles from existing restaurants and question why your sales are suffering. During a staff meeting, the regional manager told all restaurant that he was going to be including managers from his prior company. I’m not sure what impact he thought that was going to have on the team but it’s a great way to discourage your current team. 

Gusto! has the potential to be a great place to work, but due to poor hiring it is not. The management and salaried employees are so overworked and burned out it is hard to have any life outside of work. Instead of investing in better hiring and interviewing practices, they just hire people on the spot even when they are unsure of the candidate. This almost always leads to management having to cover employees shifts due to call outs and no-shows. The management works on average 65 hours a week, if not more. The corporate team is no help either.

As someone who has worked with gusto!, I am so excited for this new location. I am looking forward to instilling a culture of growth and passion that team members have come to expect while working at other gusto! locations. We are excited to join the Avalon neighborhood and for the opportunities to make our neighbors proud!

I love when theres alot to do. ,Gustos was an overall great work environment, Management owes me money, But not really worried ,Coworkers were great, Team work at its best

Top Job Titles	Average Salary
Grill cook 16 salaries reported	$13.41 per hour
Shift leader 1 salary reported	$16.00 per hour
Cashier 9 salaries reported	$12.06 per hour
Customer service representative 6 salaries reported	$11.75 per hour
Production 1 salary reported	$13.50 per hour

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