guest service agent

room attendant

maintenance technician

cook

hotel housekeeper

highway west vacations

If you’re considering a front desk position here, there are several things to know that aren’t made clear during the hiring process.

Weekend availability is non-negotiable; Saturdays and Sundays off are not permitted.
Raises are extremely minimal (under $1/year) and not tied to performance or effort.
Employees are often written up for policy infractions caused by understaffing, such as getting a meal premium when no coverage is available.
Calling out sick can result in disciplinary action, even with legitimate reasons.
Summer seasons are extremely high-pressure and often inadequately staffed, which creates a high-stress environment for frontline workers.
New management lacks relevant experience and tends to push responsibilities down without offering solutions or support.
Front desk staff bear the brunt of guest-facing issues and are held to a higher standard than other roles, despite shared responsibilities.
Extra effort is frequently asked for (special projects, training, etc.) but never rewarded with advancement or pay increases.
Problematic staff members are rarely addressed, leading to ongoing workplace drama and team-wide morale issues.
Advancement opportunities are virtually nonexistent, and many employees feel stuck in their roles.
This job might suit someone seeking a short-term role, but it is not ideal if you’re looking for long-term growth, work-life balance, or meaningful recognition.

My job was overall fun, and my coworkers were great to work with my upper management from GM and AGM and other departments are horrible. The drama, lies, progressional behavior is something I've never experienced before. We saw them interview really friendly, good managers, just to them walk and hire horrible power-hungry people that have flipped this place upside-down. Then we are stuck dealing with unhappy guests while management won't provide service. Corporate needs to wake up and see they are losing good employees because of this behavior, and they need to get off their high horse and go get the better managers that fit the position. 

The job was negatively impacted when they started firing people in 2024. Since then they have fired 6, including 2 managers that were better than the ones they hired to replace them. It's a toxic work environment with managers that focus on the negative and are known to entrap workers. 

What is the best part of working at the company?
The wonderful people I meet every year

What is the most stressful part about working at the company?
When the customer thinks their right, and their not.

What is the work environment and culture like at the company?
Soooo awesome! The rich history going back over 100 years

What is a typical day like for you at the company?
Comfortable, easy going, lovely

Pay was above average and benefit package was great!  Owner of property is a real estate mogul with lack of knowledge of the hospitality industry. Key management roles were those of recently graduated students of Cornell University who lacked the day to day experience needed to lead multi properties and it's teams. Moral of the property was low to fair. Constant confusion!!!

It's never good enough, complaining about not enough confirmation of reservations, strict inflexable policies non accommodating guest culture, clickie, favoritism, time management complaints then cuts hours due to lack of reservations.

I felt during my term with the company that there were some limitations on being able to perform my role fully. This was due to cross over from the different company's within the corporation. 
That said, there are key people within the organization that was very inspiring and respected and appreciated my contribution.

Managers always took weeks to days off and expected everything to run smoothly while they worked from home. There was was no support just more task on a daily bases. Rewarding lazy and bad behavior while not acknowledging hard work. Always called in to work on your vacation. Made to feel bad if you didn’t show up.

Where do I start? 
Management at Flying Flags Buellton is toxic, never in a good mood. At first when you start they’re nice but then they change. Most stressful  job I’ve ever had, you get blamed for problems you didn’t create. The ACTUAL owner needs to look into everything that goes on in his company, SKETCHY!!!!!!
Thank you for your attention to this matter!!!

Top Job Titles	Average Salary
Guest service agent 12 salaries reported	$17.78 per hour
Room attendant 11 salaries reported	$18.04 per hour
Maintenance technician 9 salaries reported	$18.58 per hour
Cook 8 salaries reported	$19.66 per hour
Hotel housekeeper 7 salaries reported	$17.44 per hour

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