account executive

solutions engineer

software engineer

producer

accounts receivable clerk

iHeartMedia

Every employee, in every role and department, was severely underpaid for their work, experience, and the value they added to the company. Most of the staff disliked their jobs, and openly talked about their unhappiness, and also frequent discussion of people trying to find other jobs. If you look at a role at iHeartMedia and a comparable role at any other company in the area, iHeartMedia was paying their employees almost half of what other companies would pay for the same work. 

There was also little room for advancement. They did not help employees grow, learn, and develop their career and skills. While management claims they believe in "hiring from within," they would pass 30 employee applications for a promotion and bring in someone new instead. 

There was not a lot of recognition for people's work, but if somebody messed up once, they were often fired for their first mistake. 

The workplace culture was toxic, there was always drama and gossip going around. Most of the employees dated each other at one point or another. The managers often had favorite employees, that would be given special roles and benefits. This not only upset the other employees, but made the "favorite" employees feel guilty and ostracized from their coworkers who were jealous. The turnover rate for every position was extremely high, they could not keep positions filled for very long. 

Overall, the work itself was always easy and manageable, but the downside to that was that there was no challenges or opportunities to learn and gain more responsibility. The jobs are often dead ends, and often people realize that too late.

 

What is the best part of working at the company?
The ability to work in national and international client's as well as the benefits and salary. 

What is the most stressful part about working at the company?
Some of the senior staff members were not welcoming at all, showed signs of jealousy, and were highly passive-aggressive. Not to be dramatic, but it was some natural Mean Girl energy. 

The district manager knew of their polarizing behavior but he chose to do nothing about it.   Despite my success and praise from the district manager himself, I was asked to leave to spare the feelings and egos of the other girls. 

The District Manager was also more interested in his role as a “yes man” for corporate than he was in turly managing the Alaskan Market. I was left to figure out everything on my own and I would say there was very little support. 

They have been incapable of retaining an account executives and the position has a high turnover rate. It’s truly unfortunate.

 Unless you’re looking for a place to go unnoticed and have no desire to become the top executive I would suggest seeking employment elsewhere. 

What is the work environment and culture like at the company?
Toxic and passive aggressive. 

What is a typical day like for you at the company?
Multiple, mandatory, unnecessary meetings will distract you from accomplishing your personal tasks and goals and then managing difficult and complex accounts that nobody else could be bothered to manage despite their expertise and seniority.  It seems as if they try to make it difficult for you to succeed. If you’re lucky enough to get to manage your schedule it can be a quite pleasant place to work…as long as you don’t outshine the girls.

A typical day includes researching market trends and occurrences relevant to clients and their respective radio/digital campaigns, producing script copy for client campaigns, and prospecting new local, regional, and national business targets with marketing or sales needs that can be achieved through the development and execution of an integrated iHeartMedia marketing campaign.

I have learned a great deal about the radio industry and the Hampton Roads marketplace. 

There is strong leadership in Norfolk and the cluster is on the rise. Some managers leave something to be desired in terms of effective communication and follow through, but overall the management team seems to be moving the cluster in the right direction. There is also a strong sense of commitment to the iHeartMedia brand amongst most of the employees. I do enjoy the comradery shared with the sales team members. There are some employees in other departments that seemed to have soured over the years, or who simply aren't pleasant people to work with, but it is fairly easy to limit these unpleasant interactions.

 The most difficult part of the job is that there seems to always be a reason for a meeting that prevents the sales team from dedicating the desired amount of time to selling. It is also obvious that the Norfolk cluster does not have the resources to staff adequately or pay its most skilled and committed employees at a rate commensurate with their contributions.

The most enjoyable part of the job for me is helping my clients succeed.

iHeart/Clear Channel Outdoor is not a place where you can advance. They do a horrible job treating people fairly across the board. If you can brown nose, or if you can keep your mouth shut of no complaints, this is the perfect company for you. If you need money, this should only be a temporary place to be. Once you get in, don’t be fooled by all the tvs with iHeart Radio or Music Awards showing. This is just the twilight zone to get you to think it’s a cool place to work. Their going through a lot of restructuring and are moving people out and in. The radio side is not looking to good with their profit since the CEO announced during a meeting that they currently in litigation of Bankruptcy (To him that was good news. I think not) and the Clear Channel Side, their turnover rate is horrible. Billing can’t keep people to stay because they have brown nose women who run it and have so many frustrating changes. Collections/Cash/AP can NEVER  keep people because all the great people leave and see all the bull, and the RFP dept (Run! Fast! Please!) it stands for request for proposal but they only hires young people who get out of college so they can scare them into staying or believing they will be flexible when all the while you really agree to work crazy shifts as if you have no life or a family: pretty much all of Clear Channel side is not in a good spot. Apply to this place with caution.

What is the best part of working at the company?
Attending Live Events and Concerts 

What is the most stressful part about working at the company?
Not having proper tools to do the job.  Not having consistent regular working hours. Not having the opportunity to grow and advance to other job positions and opportunities within the company. 

What is the work environment and culture like at the company?
Work long inconsistent hours for very little pay. Asked to use your personal phone in order to take pictures, videos, use social media apps, and to conduct company business. Certain departments are not looked upon as highly as others and therefore aren’t allocated the budgets and resources. At times can to be a very fake environment with an every man for themselves type culture. Managers and supervisors seem to be more worried about how things appear rather than coming up with or listening to common sense solutions to problems and issues. 

What is a typical day like for you at the company?
Arrive at time scheduled. Load up company station vehicle with table, backdrop, prizes, giveaways, and games. Drive to locations throughout the broadcasting area to promote and manage events. Play games and trivia with customers in order to give prizes, concert tickets, movie passes, etc. After event is over, strike and breakdown equipment, tables, backdrops, clean up area, load vehicle and return to station.

Cold calling 24/7, expect lots of cancellations from clients who claim "radio doesn't work ", sales management is a joke. Very cut-throat. They use you when you are new and naive to cold call, with the promise that you will make big money.  However, that never happens, they dangle a carrot that you will never get.  The only people who make big money are the ones who have been around since the beginning of time because they have all of the big accounts. iHeart needs to invest in their newer employees, they do not value them  at all.  They are forced to leave the company after their draw runs out (which is a disgustingly low amount), due to their lack of accounts.  This is  because sales management doesn't care and gives no support or direction. I met some great people, but overall the company  is the shadiest one I have ever worked for in my life.  After working there for a year and a half I saw a huge turnover in new sales people. Oh and pray that no one in your family dies, because they don't pay salespeople for bereavement.  There is a reason why this company is always involved with lawsuits and is bankrupt. Hey iHeart, learn to treat your employees better and take the time to care about newer ones. Maybe you'll actually have some good sales people after your dinosaurs finally decide to retire.

I was just an intern, but as an intern I was given responsibilities that made me feel like an employee. It is THE PERFECT place to go if you're interested in radio broadcasting, digital and online radio, online content, social media marketing, ect. because you definitely learn a lot. The building includes all of Clear Channel's New York radio stations, so on my down time I'd walk around and meet some of the DJs, execs, and radio personalities. Everyone is nice and willing to offer you advice and answer any of your questions. Some have even exchanged contact information with me to follow up with post-internship or post-graduation talk. My favorite part of my position was coordinating some of the events and performances. Celebrities came by all the time to do interviews and run liners with iHeartRadio. Some of the lesser known celebs would even do performances for the staff. When that happened, my boss and I would help set everything up, greet the guest when they come, and make sure the area where the performance took place was packed with staff (I always thought it'd be really embarrassing for the lesser known celeb if no one showed for a his/her performance, but everyone always did). All in all it was a great experience and I'd recommend it to anyone.

iHeartMedia does afford you a lot of freedom to explore numerous facets of entertainment and marketing. Certainly their focus is on their radio products, but there are plenty of roles available in IT, engineering, social media, project management, promotions and sales to be had. If you're self-driven, and don't mind working yourself ragged while wearing a lot of hats, you could take away a lot of great experience.

Very little recognition for your work, especially for tasks that don't show up on reports to Corp. Promotions are rare, and there is no growth plan in place to allow for individuals in local markets to advance to the corp. level. So many roles have been cut and responsibilities shifted to other departments that the workload is insane - 50-60 hour weeks are the norm. The company is heavily in debt, so most business decisions center around cutting staff, cutting budgets, or convincing individuals to do the job of 6 people. Much of the stability of your market hinges on the unmotivated and out-of-touch sales staff - if you're in a support role in another department, you could easily lose your job if your sales staff doesn't hit their numbers.

Although the position I had demanded long and varied hours at times, the level of appreciation, respect and compensation I received made up for this. Also, there was a good amount of time off and down time which made the position attractive for the right individual. At this particular point in my life, I was able to deal with the demands of my position but many would probably not be able to deal with the hours (Up to 80 a week, not including commute time), the changes in schedule and always being on time and available. I did enjoy the fact that every day was different and I spent a good amount of time outside and driving throughout the tristate area. My fellow employees and supervisors were exceptional to work with along with the executives I worked for. Also, the atmosphere of the company was definitely top level along with the extras they provided such as live musical appearances in the office along with meals and refreshments and access to off site events for myself and my family members. 
I would recommend this company to anyone I know and rate this company as one of the best places to work in NYC. Finally, I consider my time working there as one of the best working experiences that I’ve had in my 40 plus years of employment and certainly appreciate the opportunity that was given to me and the treatment that was afforded to me.

What is the best part of working at the company?
They give you all the tools and support to be successful. If you're going in as an Outside Sales person, it's good to have some experience already under your belt. The onboarding is long cumbersome, but at the end you feel ready to hit the streets running.

What is the most stressful part about working at the company?
The most stressful part for me outside of the lengthy onboarding was trying to be a sales person. Unfortunately I suck at sales, it would have been better for me to work with the sales team in more of a marketing role, that's where my expertise is.

What is the work environment and culture like at the company?
Fun and empowering, as an Executive Account Manager aka Outside Sales Person, my home base was the radio station, it was exciting to sit in the meeting with the DJ and other team members and talk about all sorts of  very cool events.

What is a typical day like for you at the company?
Typical day as and Account Executive was basically, mapping out a specific territory to cover, after following up on my leads, I would go out in the field and meet all sorts of different business owners and speak with them about our digital products and try to land a meeting with them.

Top Job Titles	Average Salary
Account executive 2 salaries reported	$72,500 per year
Solutions engineer 8 salaries reported	$59,875 per year
Software engineer 3 salaries reported	$143,333 per year
Producer 3 salaries reported	$61,667 per year
Accounts receivable clerk 3 salaries reported	$17.67 per hour

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