human resources associate

isolved

Overall, the position required strong organizational skills, adaptability, and the ability to work efficiently in a deadline-driven setting. Responsibilities included reviewing and processing payroll information, maintaining employee records, and ensuring data accuracy.

Warning: this job is a recipe for burnout. You'll be coerced into unpaid overtime, arriving early to satisfy the company's insatiable hunger for productivity. Hypocrisy reigns, as flexibility and understanding are nonexistent. Every move is tracked, every moment accounted for. Supervisors hover, eager to pounce on any perceived slacking. Clients are frequently hostile, and management condones this abuse, prioritizing profits over your well-being. In this dystopian workplace, expect to sacrifice your sanity, self-respect, and work-life balance. Cheers!


When they are done with their sales people, they are done. Lack of emotion, personality and very cold. The only guarantee at isolved is that nothing is guaranteed. Think long and hard before you leave the stability of what you have because they won't think at all when it's time to get rid  of you. The most enjoyable part of the job was working with friends from previous teams. They will talk a good game about their culture, but it's all for show. They will have you boast about their speed at helping businesses resolve issues, but it will often take a ridiculous amount of time if one of those business' employees needs an issue resolved.

For the most part my time at iSolved was positive. I worked with good people who seemed committed to contributing to the success of the company. However, towards the end of my time at iSolved the company began replacing many engineers and other engineer-adjacent employees (business analysts, quality testers) with offshore employees. When this initiative began they assured us all that we had nothing to worry about- our jobs were safe they said. However, it wasn't long before most of my team had been replaced with offshore workers, myself included.

Upper management is out of touch and has a revolving door. They are positioning themselves for a sale and that is all that matters, except they won't do obvious things like shut down offices where there is no reason for everyone to not work remote. Vacation time has been stolen from employees. Incentive bonuses have nothing do do with individuals' performance. Benefits slowly are taken away. Offshoring the workforce is promoted as good for US employees when clearly, it is not.

Management is one sided and forces others to do non similar work but are measured the same
Favoritism happens too often, where not everyone has the same tasks and gets the same opportunities.
Underpaid, they start you decent which is the trick because your raises are based on performance which you can never exceed or get a 100% so you get less and less pay raises as you move forward
Use isolved as a stepping stone not a career path

The company can't seem to make up it's mind on who it wants to be.  It's constantly changing expectations, only to change them back again.  You never know which expectation you'll be evaluated on.  

The employees are great, but management doesn't seem to know what it's doing.  The back and forth is insane, and they don't seem to care about employees at all.  Everyone is a number, not a person.  Leadership is non-existent unless you mess up, then you get micro managed to death.

The bigger it gets, the worse it treats its employees.

I didn't work for them for too long. They bought out the company I did work for then hired and trained others to do our job and then laid us all off. Before that they took away all the benefits we had like a monthly bonus, some paid holidays, a monthly incentive benefit of either funds being added onto Donde or a house cleaning/car detailing option, basically they took away everything that made my company worth working for. But it's your typical soul-crushing 9-5 corporate job.

I have the opportunity to assist plan sponsors in getting their 401k's up and running.  Some have prior experience and some are starting out for the first time.  Whatever their experience, we meet them where they are and provide them the service that they need.

Working remote has a lot of advantages, I am happy this company allows that and understands the value of family. The culture and diversity within the company strives to do better each and every year.

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