mental health technician

special education teacher

substitute teacher

case worker

youth development professional

longview

The overall job is very fulfilling once you find ways to make significant impact with the youth but the environment does more harm than good so the idea of it being a "residential treatment" center is laughable. Many youth come in and change for the worse. Training prepares you for unrealistic setting. Training staff will never speak to you again once you're done shadowing and most higher ups have no relationship with the working body who work hands on. High demand job, so expect no work-life balance. You choose a schedule and still typically work 6 days a week. Know you will not be protected under the Union your first 6months, so one mistake and you're gone. No real repercussions for violent youth. Extremely unprofessional staff and work culture. 

The place is horrible. Management really doesn’t care about you or the kids there. It’s frustrating to sit there and watch these kids be mistreated and not getting better due to the environment. After hired as a YCP for the residential I was mandated to work 7 days a week for 3 months straight, No i’m not exaggerating. I was there 3pm-1am every single day if I wasn’t mandated to work a double, which was 9am-1am every weekend. The job in itself isn’t hard and is actually pretty chill but the management and the way they run the place is horrible and I would not ever recommend anyone to work here unless you want to be at work more than home. 

What is the best part of working at the company?
Amazing Teamwork, great collaboration amongst staff. The Supervisors and directors are always responsive when needed. I had an amazing experience working with Gateway, will always recommend them 👍

What is the most stressful part about working at the company?
I didn’t have any difficulty working with Gateway 

What is the work environment and culture like at the company?
Lovely working environment , there is cordial relationship between amongst workers 

What is a typical day like for you at the company?
Interesting and goes so fast too

Youth benefit more from individual staff who are caring and trauma-informed than by the program; you'll love the kids, but the program doesn't teach them much (too much free time, lack of structure especially on weekends). Staff can use their skills and creativity to teach and mentor kids, but the job isn't intellectually stimulating. 

Have to mention first that you can be mandated into work on a day that you aren't working depending , on your seniority. 
The teens get physical often, the corrections don't usually stick and it is hard to feel, like you are doing anything besides babysitting until the teens do too, many wrong things and get sent somewhere with a higher security. 

What is the best part of working at the company?
Nothing is good. Micromanagers, poor employee support.

What is the most stressful part about working at the company?
Management. No support, they juts care about tasks. No solutions offered. 

What is the work environment and culture like at the company?
Toxic. Money is good to lure employees but soon its obvious why they're paying more. 

What is a typical day like for you at the company?
Non stop work and criticism followed by more work dumping from management

I want to make it clear on here that every single issue I had with Gateway was NOT about the kids. The kids were great and if you don’t understand why the kids do what they do, don’t work here. 
That being said the hours are EXTREMELY taxing. You’re constantly getting moved around and it’s hard to build bonds with the kids that would come in handy during a crisis. The management wanted things to get better but they were so clearly out of their depth and burnt out. 

Amazing organization to start your career in social work, juvenile justice, psychology, etc. If you are working in residential as a direct care staff, you will ONLY be succesful if you are passionate about building relationships and supporting youth with challenging behavior. It will quickly become your favorite place to be! If you're there for a paycheck your quality of life will decrease drastically, quickly and you will not remain an employee for very long. 

Minimal BIPOC staff in leadership. Arrogant leadership unless you are a member of leadership. NOT a trauma informed agency as the mission states. Overworks the staff and severely underpaid. Favoritism among the non-melanated staff. However, the youth pulls at your heart strings & it makes the culture of the company tolerable…only for a short time though. 

You will enjoy working with the youth and watching them progress, which is the best part of the job. Management from the CEO down is terrible. There is no staff appreciation whatsoever, which is very rare for a non-profit. The communication amongst staff is almost non-existent. There is zero team work. They say they were voted "best place to work" but it's not actually Gateway-Longview, it's the HR company. 

Top Job Titles	Average Salary
Mental health technician 12 salaries reported	$52,122 per year
Special education teacher 13 salaries reported	$53,689 per year
Substitute teacher 18 salaries reported	$17.36 per hour
Case worker 6 salaries reported	$22.73 per hour
Youth development professional 7 salaries reported	$17.86 per hour

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