Our small, family-oriented dental practice in Natick is looking for a friendly and professional front desk receptionist to join our team. We pride ourselves on creating a welcoming environment where patients feel comfortable and cared for — their satisfaction is at the heart of what we do.
What You’ll Do:
- Greet and check in patients with a warm, welcoming attitude
- Schedule and confirm appointments
- Manage patient records and insurance information
- Handle phone calls and emails
- Support the dental team to ensure smooth daily operations
- Collect and explain payments
- Submit and follow up on insurance claims
- Prepare and mail patient statements
- Enter insurance payments and process write-offs
- Verify insurance coverage and copay information
- Clean and organize office as needed
What We’re Looking For:
- Previous dental or medical office experience preferred (but not required)
- Strong communication and customer service skills
- Attention to detail and ability to multitask in a fast-paced environment
- Knowledge of dental software a plus
Schedule:
- Monday: 8:00 AM – 6:00 PM
- Every Other Tuesday: 2:00 PM – 6:00 PM
- Wednesday & Thursday: 8:00 AM – 6:00 PM
- Saturday: 8:00 AM – 1:00 PM (once a month for 9 months; no Saturdays in summer)
- Lunch break: 1:00 PM – 2:00 PM
Office Closures:
- One week in July (around July 4th)
- One week in late December (12/24 – early January)
- Additional holidays (e.g., Thanksgiving)
If you enjoy helping patients feel comfortable and value working in a positive, professional environment, we’d love to meet you!
To apply, please send your resume or reach out with any questions.
Job Types: Full-time, Part-time
Pay: $22.00 - $25.00 per hour
Benefits:
- Dental insurance
- Paid time off
- Retirement plan
Work Location: In person
