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Hawthorne Hotel —Salem, MA
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- Weekends as needed
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
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Sales Coordinator

Hawthorne Hotel
Salem, MA

Quick Apply

Job Details

Full-time
$20 - $24 an hour
14 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Life insurance

Qualifications

Executive administrative support
English
Attention to detail
Relationship management
Purchasing
Time management

Full Job Description

This is an administrative position in a hotel setting with sales and event coordination potential.

Job Overview

Provide administrative and operational support to the hotel’s Sales team, including maintaining client records, managing sales reports, coordinating appointments and meetings, and assisting with group bookings and events. Communicate with clients and internal departments to ensure accurate information, timely follow-up, and smooth execution of sales activities. Support the team with correspondence, data entry, filing, scheduling, and other day-to-day administrative tasks to help drive revenue and maintain strong client relationships.

Essential Functions of a Sales Associate

Sales Team Support

Provide administrative support to the Director of Sales, Sales Managers, and other sales staff.
Schedule appointments, meetings, site inspections, and client calls.
Prepare agendas, reports, presentations, and sales materials.
Maintain calendars and help organize sales activities.

Managing Sales Leads & Inquiries

Receive and forward sales inquiries to appropriate manager in a timely and professional manner.
Track the status of leads, proposals, and bookings.
Follow up on outstanding inquiries when requested.

Group & Event Coordination

Assist with group reservations, meetings, conferences, weddings, and other events.
Prepare and distribute group resumes, function sheets, and event-related documents.
Coordinate information between Sales, Reservations, Front Office, Banquets, Food & Beverage, and Operations.
Ensure special requests and client requirements are communicated accurately.

Contracts & Documentation

Prepare, organize, and maintain contracts, proposals, BEO-related documents, and correspondence.
Track signed agreements, deposits, deadlines, and important dates.
Maintain organized electronic and physical sales files.
Ensure documentation is complete and up to date.

Coordination With Hotel Departments

Communicate group and event details to Reservations, Front Desk, Housekeeping, Engineering, Banquets, F&B, and other departments.
Participate in pre-convention or operations meetings as needed.
Help ensure the hotel is prepared for VIPs, groups, and special events.

Sales Materials & Marketing Support

Maintain updated brochures, fact sheets, menus, rate information, and promotional materials.
Assist with client mailings, sales campaigns, trade shows, and networking events.
Help prepare materials for sales calls and presentations.

Office & General Administration

Manage filing, correspondence, invoices, purchase orders, and expense documentation as applicable.
Order and maintain sales office supplies.
Assist with billing or payment follow-up when assigned.
Handle confidential client and business information appropriately.

Our ideal candidate will have two years’ experience in the hospitality field in an administrative position. A strong hotel Sales Associate should have excellent organization, communication, attention to detail, customer service, time management, and computer skills. Familiarity with hotel systems such as Caterease is also valuable.

Disclaimer

The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.

The Hawthorne Hotel operates 365 days a year, 24 hours a day, and 7 days a week. You may be required to work a variety of shifts, including weekends and holidays and the night of the annual Halloween Ball.

Perks

On-site parking
Cafeteria-style lunch
Discounts at our restaurants and our sister properties
Discounts at Historic Hotels of America properties

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Executive administrative support: 1 year (Required)

Language:

fluent English (Required)

Ability to Commute:

Salem, MA 01970 (Required)

Work Location: In person

Quick Apply

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caterease jobs

Sales Coordinator

Sales and Events Manager

Banquet Manager

Catering Sales

Catering Sales Manager

PM Kitchen Supervisor - Full Time

IT Technician

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