Top 4 Criminal record processor Jobs in Baltimore Md

Field Service Technician - Industrial Systems
Sagent LLC —Baltimore, MD
- $19.23 - $26.44 an hour
- Overtime
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Dining Services Director at Severna Park
Allegro Living, LLC —Severna Park, MD
- Full-time
- 18 years or older
- Mid-level
- Driver's License
Quick Apply
Field Supervisor Technician (Power Transformers)
Transfluid Services Inc. —United States
- $35 - $55 an hour
- Full-time
- 5 years
- Computer literacy
- Pass drug screening
- Travel reimbursement
- Cell phone reimbursement
Quick Apply

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Field Service Technician - Industrial Systems

Sagent LLC -
Baltimore, MD

Quick Apply

Job Details

$19.23 - $26.44 an hour

Qualifications

Customer communication
Company vehicle operation
Driver's License
Safety equipment
Personal Protective Equipment (PPE)

Full Job Description

SUMMARY OF JOB FUNCTIONS

This role is a field-based position responsible for delivering on-site customer support, equipment maintenance, and technical troubleshooting across an assigned geographic region. Field Service Technicians operate independently and are accountable for ensuring equipment uptime, customer satisfaction, and consistent, high-quality service delivery.

Technicians must meet all field-specific requirements, including technical proficiency, demonstrated field readiness, a clean driving record, and eligibility to satisfy any required exams, certifications, or licensing applicable to field service work within their assigned region.

As a Field Service Technician, you will perform scheduled service calls, emergency repairs, and equipment installations for commercial equipment such as scales, slicers, ovens, wrapping stations, and packaging machinery commonly used in grocery stores, delis, and similar retail environments. In this customer-facing role, you will represent Sagent in the field and must demonstrate strong customer service skills, self-motivation, and solid mechanical and technical troubleshooting ability.

Reliable transportation is essential, as daily driving may account for several hours of your workday while traveling to customer locations within your territory. This position is assigned to a specific service region, generally centered around the primary city listed in the job posting. While most work will occur within this local region and surrounding communities, occasional travel outside the immediate area may be necessary based on customer demand, operational requirements, or regional coverage considerations. Territory boundaries may shift over time, and additional details will be reviewed during the interview process.

Additional air travel outside the assigned territory, including temporary support of other regions or customer locations nationwide, may occasionally be required based on operational and business needs. When applicable, a company-provided rental vehicle may be provided for transportation during out-of-region work assignments.

Company-provided onboarding, systems training, and procedural training will be provided by experienced Sagent technicians to ensure alignment with company standards, safety practices, and customer service expectations.

Primary responsibilities include performing calibrations and preventative maintenance (PM) on weighing and wrapping equipment independently within your designated business area. You will also troubleshoot at the module level, leverage technical support resources as needed, and assist other technicians with installations, repairs, and projects. Independent responsibility for complex repairs or advanced installations may be phased in over time based on demonstrated proficiency and business needs.

KEY RESPONSIBILITIES AND DUTIES

Perform on-site repairs, installations, calibrations, and preventative maintenance on customer equipment in accordance with company standards and applicable regulatory requirements
Troubleshoot mechanical, electrical, software, and PC-based issues, including module-level diagnostics
Configure, network, and troubleshoot wired and wireless devices
Communicate effectively with customers, clearly explaining findings, next steps, and service work performed
Travel within the assigned service territory; participate in a rotational on-call schedule (typically home nightly)
Maintain an accurate personal inventory of service parts; complete annual counts with less than 5% variance
Accurately document all service activity and close work orders in a timely manner
Submit expense reports and required paperwork promptly
Maintain company-issued equipment including tools, laptop, phone, and test devices
Follow all safety, quality, and regulatory requirements, including applicable Weights & Measures procedures
Assist and collaborate with the Scheduling Analyst, Service Support Team, and field colleagues
Provide detailed problem analysis when escalating issues to higher-level technical personnel
Maintain strong professional relationships with customers, colleagues, sales teams, and leadership
Maintain accurate daily timekeeping and activity punches
Participate in the regional on-call rotation
Perform other related duties as assigned

KEY COMPETENCIES: Knowledge, Proficiency of Acquired Skills, Aptitude, Capability

Strong mechanical aptitude and technical problem-solving ability
Proficiency in diagnosing and resolving electro-mechanical, electrical, and PC-based issues
Familiarity with Windows and Linux operating systems for device configuration and troubleshooting
Knowledge of TCP/IP networks, device connectivity, and communication protocols
Ability to learn and utilize proprietary service software and diagnostic tools
Strong customer-service orientation with clear, professional communication skills
Proficiency with Microsoft Office (Word, Excel, Outlook)
Ability to meet eligibility requirements for, obtain, and maintain applicable state Weights & Measures licensing
Organized, detail-oriented, and able to work independently

REQUIRED QUALIFICATIONS: Experience, Education, Certifications, Skills

Associate degree in technical discipline or equivalent combination of education, formal training, and experience highly preferred
Experience installing, repairing, or servicing processor-controlled or PC-based equipment
Five (5) years of relevant experience in engineering, electronics, instrumentation, IT, or electromechanical repair (or an equivalent combination of education and experience) highly preferred
One (1) to three (3) years of electro-mechanical repair experience highly preferred
Customer-facing or field service experience preferred
Valid driver’s license with a clean driving record (MVR required)
Ability to pass a criminal background check and pre-employment drug screening
Residence within the assigned service territory
Ability to work overtime as needed based on operational and business demands (typically 10–15%; may reach or exceed 25% during peak periods or based on business needs)
Ability to travel overnight, including occasional nationwide air travel and temporary support of other regions or customer locations as needed (typically ~10%; may reach or exceed 25% based on operational and business needs)

PHYSICAL DEMANDS – WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job, absent undue hardship.

Ability to safely operate and drive a vehicle for extended periods of time, including several hours per day
Ability to stand, walk, bend, kneel, crouch, reach, climb, and work in confined or tight spaces for extended periods as part of regular job duties
Ability to safely lift, carry, push, pull, maneuver, and/or move tools, equipment, and materials of varying weights as part of regular job duties, including heavier items with appropriate assistance or equipment, with or without reasonable accommodation
Ability to work in industrial, retail, warehouse, and customer-site environments with potential exposure to machinery, moving parts, chemicals, solvents, dust, dirt, fumes, noise, varying temperatures, and other typical field service conditions
Willingness and ability to wear required personal protective equipment (PPE) and comply with applicable safety policies, procedures, and customer site requirements

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criminal record processor jobs in baltimore md

Field Service Technician - Industrial Systems

Dining Services Director at Severna Park

Field Supervisor Technician (Power Transformers)

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