Top 17 Remote helpdesk Jobs in Oklahoma

Helpdesk Support Specialist II
Senior Star —Tulsa, OK
- Full-time
- Microsoft Outlook
- HIPAA
- Windows
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IT Help Desk Technician- Tier 1
Oklahoma Farm Bureau Insurance Company —Oklahoma City, OK
- $38,000 - $43,000 a year
- Full-time
- Computer literacy
- Writing skills
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
3d
IT Service Desk
CACI —Oklahoma City, OK
- $39,400 - $53,500 a year
- Full-time
- Mid-level
- Trade school
- In-person
- Health insurance
14d
Senior IT Support Technician - OKC
Rockforce —Oklahoma City, OK
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
14d
Analyst Suppt Svcs IT II - OKC
Family & Childrens Services, Inc. —Oklahoma City, OK
- Research
- Mid-level
- Office
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13d
IT Technician
BROKEN ARROW PUBLIC SCHOOLS —Broken Arrow, OK
- Full-time
- Google Workspace
- Research
- Mid-level
IT Support Specialist - Catalyst Dental Allies
Catalyst Dental Allies —Edmond, OK
- Part-time
- Dental office
- Mid-level
- In-person
IT Operations Coordinator
ASSA ABLOY —Tulsa, OK
- Research
- Mid-level
- Windows
Enterprise Support & Solutions Admin II
ACV Auctions —Oklahoma City, OK
- $55,000 - $60,000 a year
- Full-time
- Google Workspace
- English
- Mid-level
- Paid jury duty
- AD&D insurance
Quick Apply
12d
Help Desk
INDIGO SKY LLC —Wyandotte, OK
- From $17.69 an hour
- Weekends as needed
- Microsoft Outlook
- Ability to walk for extended periods
- Windows
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Systems Administrator
BUSINESS IMAGING SYSTEMS INC —Oklahoma City, OK
- Full-time
- Computer Science
- Computer literacy
- Windows
Quick Apply
Desktop Support
Parkside Hospital —Tulsa, OK
- Urgently hiring
- Computer science
- Computer Science
- HIPAA
- Paid holidays
- Disability insurance
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Supervisor, Member Services
LIBERTY DENTAL PLAN CORPORATION —Oklahoma City, OK
- $56,000 - $63,000 a year
- Microsoft Access
- Mid-level
- Microsoft Office
- AD&D insurance
- Paid holidays
Quick Apply
4d
End User Support Specialist
CFS Brands LLC —Oklahoma City, OK
- Full-time
- English
- Mid-level
- Office
Onsite Service Engineer Associate
Logic —Oklahoma City, OK
- $22 - $27 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Disability insurance
- Health insurance
5d
Onsite Service Engineer Analyst 6473999
Logic —Oklahoma City, OK
- $25 - $30 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Disability insurance
- Health insurance
5d

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IT Help Desk Technician- Tier 1
Oklahoma Farm Bureau Insurance Company —Oklahoma City, OK
Uses the Help Desk ticketing software, Invgate, to document all support issues and log all calls. Mental: Clear and conceptual thinking ability; excellent…
$38,000 - $43,000 a year
Quick Apply
3d
IT Support Specialist I
Muncie Power Products, Inc. —Tulsa, OK
Associate Degree (AS) in a Computer Science related field or related experience/certification. Research, troubleshoot, and document root cause analysis of…
Quick Apply
13d

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Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$23 - $25 an hour
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11d

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remote helpdesk jobs near oklahoma

Helpdesk Support Specialist II

Senior Star -
Tulsa, OK

Quick Apply

Job Details

Full-time

Qualifications

Incident Escalation
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
Desktop administration
Escalation handling
IT department experience

Full Job Description

Helpdesk Support Specialist – Level 2
At Senior Star, technology plays an important role in helping our communities deliver exceptional experiences to residents, families, and associates every day. We are seeking a Helpdesk Support Specialist – Level 2 who brings strong technical troubleshooting skills, a service-minded attitude, and a desire to continue growing within Information Technology.
Reporting directly to the Director of Information Technology, this role serves as the escalation point for more advanced technical support issues while helping maintain the systems, devices, and infrastructure our communities rely on daily. This position also serves as a mentor and technical resource for the Level 1 Helpdesk Specialist.
The ideal candidate is someone who enjoys problem-solving, takes ownership of issues, communicates professionally with non-technical users, and approaches support with patience and partnership.
What You’ll Do
Escalation & Technical Support

Resolve escalated help desk tickets that exceed Level 1 support capabilities
Troubleshoot intermediate to advanced hardware, software, and connectivity issues
Support workstations, laptops, printers, mobile devices, and peripheral equipment across multiple community locations
Provide timely updates and excellent customer service throughout the support process
Document resolutions clearly within the ticketing system to help strengthen the team knowledge base
Serve as a technical mentor and resource for the Level 1 Helpdesk Specialist

Infrastructure & Systems Support

Support on-premises infrastructure including file shares, print servers, and local network environments
Perform Active Directory administration including user management, group policy troubleshooting, and organizational unit maintenance
Configure, image, and deploy devices while maintaining asset inventory
Assist with VPN connectivity, remote access troubleshooting, and endpoint maintenance
Ensure operating systems, antivirus software, and applications remain updated and secure

Microsoft 365 & Platform Support

Support Microsoft 365 applications including Teams, Outlook, SharePoint, and OneDrive
Assist with licensing, access management, and user troubleshooting within the Microsoft 365 environment
Support operational platforms including Yardi, WelcomeHome, Dayforce, and PointClickCare
Escalate complex issues appropriately while helping maintain uptime and operational continuity

Cybersecurity & Compliance

Apply foundational cybersecurity best practices in daily support activities
Help reinforce MFA enrollment, password policies, and secure computing practices
Recognize and escalate suspicious activity, phishing attempts, or potential security concerns
Support HIPAA-sensitive environments with professionalism and confidentiality
Continue developing cybersecurity knowledge and technical skills through ongoing learning

What We’re Looking For

Minimum 3–5 years of experience in an IT support role, with at least 1–2 years handling escalated or Tier 2 issues
High school diploma or equivalent required; Associate’s degree in IT or related field preferred
CompTIA A+ certification required or actively in progress; CompTIA Network+ or Security+ preferred or actively pursued
Solid hands-on experience with Windows OS, Microsoft 365, and on-premises hardware troubleshooting and repair
Experience with Active Directory user and computer management in a domain environment
Foundational understanding of cybersecurity concepts, including phishing, endpoint security, MFA, and password best practices
Familiarity with help desk ticketing systems and ITSM processes for managing and documenting escalated tickets
Ability to interact professionally with staff at all levels and across all community locations while communicating technical information clearly
Demonstrated growth mindset — self-motivated to learn new technologies, pursue certifications, and take on expanded responsibilities over time
Positive, dependable, and flexible individual who can adapt to a changing environment and occasionally support after-hours issues
Confidential treatment of all information regarding the community, business, or residents
Requires physically lifting and moving equipment short distances

Why Senior Star?
At Senior Star, we believe support roles make a direct impact on the daily experience of our residents and associates. Our IT team plays a critical role in keeping communities connected, supported, and operating smoothly.
This is an opportunity to join a collaborative environment where your technical skills, professionalism, and service mindset truly matter.
If you are looking for meaningful work, growth opportunities, and a team-focused culture, we’d love to hear from you.
#INDSSM

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Refine Your Search

remote helpdesk jobs in oklahoma

Helpdesk Support Specialist II

IT Help Desk Technician- Tier 1

IT Service Desk

Senior IT Support Technician - OKC

Analyst Suppt Svcs IT II - OKC

IT Technician

IT Support Specialist - Catalyst Dental Allies

IT Operations Coordinator

Enterprise Support & Solutions Admin II

Help Desk

Systems Administrator

Desktop Support

Supervisor, Member Services

End User Support Specialist

Onsite Service Engineer Associate

Onsite Service Engineer Analyst 6473999

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