Schedule: Wednesday, Thursday 7:30am - 3:30pm & Fridays 7:30am-12:30pm
Software: Dentrix Ascend
Minimum 7 years insurance experience.
Key Responsibilities:
- Insurance Verification and Billing:Verifying patient insurance benefits, submitting claims, and processing insurance payments.
- Patient Financial Arrangements:Discussing treatment costs, payment options, and financial agreements with patients.
- Collections:Following up on overdue accounts and managing patient balances.
- Communication and Customer Service:Communicating with insurance companies, patients, and other staff to resolve issues and ensure smooth operations.
- Documentation and Record Keeping:Maintaining accurate records of patient financial information, insurance data, and payment transactions.
- Office Procedures:May also be involved in greeting patients, scheduling appointments, and handling general office duties.
Required Skills:
- Strong communication and interpersonal skills: Ability to interact professionally with patients, staff, and insurance companies.
- Organizational skills: Maintaining accurate records and managing multiple tasks effectively.
- Problem-solving skills: Ability to resolve insurance issues, payment problems, and other financial challenges.
- Knowledge of dental insurance and billing procedures: Understanding of insurance terminology, eligibility, and claim processing.
- Proficiency with dental office software: Familiarity with practice management software for billing, scheduling, and patient records.
- Mathematical skills: Accurate calculations and understanding of financial records.
- Customer service skills: Providing friendly and helpful assistance to patients.
Other Potential Duties:
- Educating patients on dental insurance and payment options .
- Assisting with case acceptance and treatment planning .
- Managing third-party financing options .
- Tracking patient accounts receivable .
- Generating financial reports .
Summary
In the role of Dental Office Manager, you will oversee the daily operations of the dental practice. Reporting to the practice owner (lead dentist). Handeling insurance billing, patient financial arrangements, and collections, ensuring smooth financial operations for the practice. This role requires strong communication, organizational, and problem-solving skills to navigate complex insurance policies and work with patients to resolve payment issues. With a focus on customer service and effective communication, you will contribute to a positive patient experience.
Job Types: Part-time, Temporary
Pay: $25.00 - $30.00 per hour
Work Location: In person
