Help us build one-of-a-kind products while building lasting customer relationships.
Ironhaus is a nationally recognized manufacturer of premium custom fireplace doors, metalwork, and architectural products. We are looking for an energetic, highly organized person who genuinely enjoys working with people and helping our company grow through exceptional customer service, sales, and marketing.
This is an ideal opportunity for someone who enjoys wearing multiple hats, thrives in a fast-paced environment, and wants to make a real impact in a growing business.
Responsibilities
Sales & Customer Relations
- Develop and maintain relationships with fireplace dealers, builders, architects, designers, and homeowners.
- Respond promptly to sales inquiries by phone, email, and social media.
- Prepare quotes and follow up on leads.
- Maintain an organized sales pipeline and CRM.
- Assist customers throughout the sales process from first contact through delivery.
- Help identify new markets and business opportunities.
Social Media & Marketing
- Create engaging content for Facebook, Instagram, LinkedIn, Pinterest, and other platforms.
- Photograph and showcase completed Ironhaus projects.
- Coordinate email marketing campaigns and newsletters.
- Help maintain and improve the company website.
- Monitor marketing performance and suggest new ideas to increase brand awareness and sales.
Administrative & Organizational
- Keep customer information and project files accurate and organized.
- Coordinate with production to provide customers with updates.
- Assist with trade shows, dealer events, and promotional campaigns.
- Track marketing projects and ensure deadlines are met.
- Support the management team with various organizational projects.
Qualifications
We're looking for someone who:
- Has previous sales or customer service experience.
- Has experience with social media marketing and digital content creation.
- Loves meeting and talking with people.
- Is naturally organized and detail-oriented.
- Can manage multiple projects without losing track of details.
- Is comfortable learning technical products.
- Has strong written and verbal communication skills.
- Is self-motivated and takes initiative.
- Is proficient with Microsoft Office and comfortable learning new software.
- Photography, graphic design, Canva, Adobe Creative Suite, or CRM experience is a plus.
Personal Characteristics
The ideal candidate is:
- Friendly and approachable
- Positive and enthusiastic
- Highly dependable
- Creative
- Organized
- Curious and eager to learn
- Professional
- A team player who enjoys helping others succeed
Why Ironhaus?
At Ironhaus, we don't build ordinary products—we create custom architectural pieces that become the centerpiece of homes across North America. Every project is unique, and every employee has an opportunity to make a meaningful contribution. We offer a collaborative environment where your ideas matter and your efforts directly impact the company's success.
Compensation
- Competitive hourly wage or salary based on experience; $18-22/hour
- Performance-based bonuses
- Paid vacation and holidays
- Retirement plan
- Opportunities for advancement and professional growth
If you enjoy connecting with people, creating engaging marketing, staying organized, and helping customers bring beautiful projects to life, we'd love to hear from you.
This role is intentionally broad because many smaller manufacturers benefit from someone who can bridge sales, marketing, and customer experience. It could eventually grow into a Sales & Marketing Manager position as Ironhaus expands.
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Paid time off
Work Location: In person
