Overview
Join our dynamic team as an ABRA Body Shop Estimator and become a vital part of delivering exceptional automotive repair experiences. In this role, you will assess vehicle damage, prepare accurate estimates, and coordinate repairs to ensure customer satisfaction and operational efficiency. Your expertise will help streamline the collision repair process, maximize profitability through upselling opportunities, and foster positive client relationships. If you’re passionate about automotive diagnostics, possess strong mechanical knowledge, and thrive in a fast-paced environment, this is the perfect opportunity to elevate your career.
Responsibilities
- Conduct thorough vehicle inspections to assess collision damage and mechanical issues using computer-aided estimating software in accordance with insurance guidelines.
- Prepare detailed, accurate repair estimates that include parts, labor, and materials, ensuring transparency for customers and insurance companies.
- Communicate effectively with clients to explain repair procedures, costs, and timelines while providing excellent customer service.
- Collaborate with technicians and mechanics to review repair plans, prioritize work orders, and ensure quality standards are met.
- Identify upselling opportunities such as additional services like oil changes, tire rotations, or suspension repairs to increase shop revenue.
- Manage client communication throughout the repair process, updating customers on progress and addressing any concerns promptly.
- Maintain comprehensive records of estimates, repairs, parts orders, and client interactions to ensure smooth workflow and accountability.
Skills
- Proven experience in auto estimating using industry-standard software tools.
- Strong mechanical knowledge with hands-on experience in automotive diagnostics, collision repair, and general vehicle maintenance.
- Familiarity with dealership operations and auto service management practices.
- Ability to identify additional repair needs such as transmissions, brakes, shocks & struts, alignment, suspension components, air brakes, diesel engines, or tire services.
- Excellent customer service skills with the ability to communicate technical information clearly and professionally.
- Experience in upselling services like oil changes or transmission repairs to enhance revenue streams.
- Knowledge of automotive repair processes including auto body repair procedures and computer-aided vehicle damage estimating techniques.
- Valid driver’s license with a clean driving record; willingness to drive company vehicles as needed.
- Cash handling skills for processing payments accurately at the point of sale.
Join us today to be part of a team that values expertise, fosters growth opportunities, and is committed to delivering top-tier automotive solutions!
Pay: $40,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Relocation assistance
- Retirement plan
- Tuition reimbursement
Work Location: In person
