- 1 year Hotel Experience (prefered)
- 1 year Hilton Experience (prefered)
- 1 Year Front Desk Experience (prefered)
The Guest Services Associate is responsible for delivering exceptional service to guests from arrival through departure. Key duties include greeting and checking guests in and out, assisting with inquiries, resolving issues, managing reservations, and supporting daily front desk operations. This role ensures a warm, welcoming atmosphere consistent with Embassy Suites brand standards while maintaining accuracy in billing, cash handling, and guest information. Additional responsibilities may include coordinating with housekeeping and maintenance, communicating guest needs to leadership, and promoting hotel amenities to enhance the overall guest experience.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
Experience:
- Hospitality: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Dallas, TX 75243 (Preferred)
Work Location: In person
