We are seeking a professional, organized, and compassionate Front Desk Receptionist to join our functional medicine practice. This role serves as the first point of contact for patients and plays a vital role in creating a welcoming, supportive experience. The ideal candidate is detail-oriented, customer-focused, and comfortable managing administrative tasks.
Primary responsibilities include:
- Greet patients warmly and provide exceptional customer service.
- Answer incoming phone calls, emails, and patient inquiries.
- Schedule, confirm, and reschedule appointments.
- Assist new patients with intake forms and registration paperwork.
- Maintain patient confidentiality in accordance with HIPAA regulations.
- Coordinate communication between patients and healthcare providers.
- Assist with laboratory orders, referrals, and patient follow-up communications.
- Support with wellness programs, memberships, and supplement purchases as applicable.
- Help ensure smooth daily office operations and patient flow.
Pay: $14.00 - $18.00 per hour
Work Location: In person
