Welcome guests, operate POS cash registers, and seat guests in appropriate sections. Provide exceptional guest service to all customers.
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Recognize, welcome and greet guests. You are creating the guest’s first impression of the outlet.
- Maintain good personal appearance at all times.
- Because of the high visibility of this position, it is imperative that all hostess/cashiers be friendly, helpful and courteous when dealing with our guests.
- Responsible for operating Micros terminal, collecting payments and making change.
- Responsible for monies in cash drawer.
- Seating guests in appropriate sections at clean tables.
- Knowledge of outlet layout, menu items and nightly features.
- Help keep dining area neat and clean at all times (chairs, booths, floors).
- Perform assigned sidework duties.
- Report all guest incidents and complaints immediately to supervisor.
- Perform all other related tasks deemed necessary by management.
- Smile and make eye contact
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Must be eighteen (18) years of age or older.
- Good verbal and written communication skills, in English.
- Must be able to stand for up to seven (7) hours.
- Must be able to obtain all required certifications
- IGRC license.
- TIPS certification
