Are you looking for a career where every day matters and your work directly helps people in crisis? The Newport News Sheriff’s Office is seeking compassionate, motivated professionals to join our Care Transport Unit — a team dedicated to safely assisting individuals experiencing mental health challenges.
For the 8th time, the Newport News Sheriff’s Office has been recognized as the only law enforcement agency in Virginia named a Best for Vets Employer, and we offer one of the BEST salary and benefits packages in Hampton Roads for you and your family.
This is more than a job — it’s an opportunity to serve your community, support mental health care, and be part of a professional public safety team.
As a Care Transport Specialist, you will play a critical role supporting individuals experiencing mental health crises while working alongside sworn deputies and medical professionals.
Your responsibilities may include:
Safe & Compassionate Transport
Assist with transporting individuals under court orders to mental health facilities across Virginia while ensuring safety, dignity, and professionalism.
Mental Health Support
Monitor and document the wellbeing of individuals under mental health observation while working within the Newport News City Jail and during transports.
Team Collaboration
Work closely with sworn deputies, hospital staff, and mental health professionals to ensure coordinated and effective care.
Documentation & Intake Support
Assist with intake processes, property collection, and maintaining accurate reports and legal paperwork.
Professional Transport Operations
Safely operate department vehicles including passenger vans, SUVs, and sedans during transport operations.
Flexible Scheduling
Serve the community through a variety of shifts including days, nights, weekends, and holidays.
We’re seeking individuals who are professional, compassionate, and dependable.
Minimum Requirements
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Must be 21 years of age
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High School Diploma or GED
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Valid driver’s license with acceptable driving record
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Ability to pass background investigation, credit check, drug screening, and physical exam
Preferred Experience
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Mental health or behavioral health experience
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Drug and alcohol treatment knowledge
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Experience with developmental disabilities
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Corrections, security, or law enforcement experience
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Transporting or working with mental health clients
Certifications
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CPR / First Aid required
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Registered Behavioral Technician (RBT) certification preferred
We believe in taking care of the people who serve our community.
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Virginia Retirement System (VRS)
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5% employee contribution to VRS
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Optional ICMA / 457 deferred compensation
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Medical Insurance
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Prescription Drug Plan
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Dental & Vision Coverage
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Flexible Spending Accounts
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Employee Assistance Program (EAP)
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Life Insurance
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Paid Personal Leave (PPL)
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Paid Medical Leave (PML)
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Family & Medical Leave (FMLA)
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Military Leave
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Bereavement Leave
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Short- and Long-Term Disability
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Employee Recognition Programs
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City of Newport News Credit Union
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Pretax savings programs
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Continuing insurance coverage under COBRA
When individuals experience a mental health crisis, your professionalism and compassion can make all the difference. Join a team that values service, respect, and community care.
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Apply today and start a career where your work truly matters.
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Must be a citizen of the United States.
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Requires an acceptable background check and credit check.
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Requires a valid driver's license with an acceptable driving record.
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Employees in this job are required to refrain from all use of controlled substances and are subject to random controlled substances testing.
The Newport News Sheriff's Office has one of the BEST Salary and Benefits packages for our staff and their family in Hampton Roads. For the 8th time, we are the only Law Enforcement agency in Virginia to be voted as a Best for Vets Employer.
