Greet customers promptly and professionally at the counter
Receive garments for cleaning, inspect items, and note special instructions or stains
Enter orders accurately into the point-of-sale (POS) system
Tag and track garments to ensure proper identification
Process payments, issue receipts, and handle cash or card transactions
Release finished garments to customers upon pickup
Answer customer questions regarding services, pricing, and turnaround times
Resolve customer concerns or escalate issues to management as needed
Maintain a clean, organized front counter and lobby area
handle calls from customers and prospective customers about services provided by Wade Cleaners. Job will involve communicating with both customers over phone and in person and internally to resolve issues. Cash Handling and processing Invoices / payments.
