Job Overview
We are seeking an energetic and detail-oriented Banquet Captain to lead our banquet service team and ensure seamless execution of events. In this dynamic role, you will oversee all aspects of banquet operations, coordinate with culinary and service staff, and deliver exceptional guest experiences. Your leadership will drive team performance, uphold service standards, and maintain the highest levels of food safety and hospitality excellence. This position offers an exciting opportunity to showcase your management skills in a fast-paced, hospitality-focused environment dedicated to creating memorable events.
Duties
- Canditate needs availability for Morning and evening Events, Holidays and Weekends
- Experience Required
- Supervise banquet service staff to ensure efficient setup, service, and breakdown of events, maintaining high standards of customer satisfaction.
- Coordinate with kitchen staff to ensure timely food preparation, proper food handling, and adherence to safety protocols.
- Oversee inventory control for banquet supplies, linens, and equipment to prevent shortages or waste.
- Manage POS systems such as Aloha POS and Micros POS for accurate order processing and cash handling during events.
- Train new team members on service procedures, safety standards, and POS operation to foster a skilled and motivated team.
- Monitor shift operations, ensuring proper staffing levels, smooth workflow, and prompt resolution of any issues that arise.
- Conduct quality checks throughout events to uphold fine dining standards or casual dining expectations based on the occasion.
- Assist with budgeting, profit & loss analysis, and food cost management to optimize event profitability.
- Lead by example in delivering exceptional customer service while managing multiple events simultaneously.
- Ensure compliance with food safety regulations and promote a culture of cleanliness and food safety management.
Experience
- Proven experience in food service management within banquet settings or catering environments.
- Strong background in supervising hospitality teams, including staff training and development.
- Hands-on experience with POS systems such as Aloha POS and Micros POS; cash handling skills are essential.
- Demonstrated ability in managing kitchen operations, food production, and catering logistics.
- Familiarity with inventory control, budgeting, and profit & loss analysis in a restaurant or hospitality context.
- Prior casual dining or fine dining experience preferred; banquet experience is highly valued.
- Excellent managerial communication skills with the ability to lead teams effectively under pressure.
- Knowledge of food safety management practices and food handling procedures.
- Experience in managing hospitality teams during shift management or event coordination roles is advantageous.
Join our team as a Banquet Captain where your leadership will elevate every event! We’re committed to fostering a vibrant work environment that values teamwork, professionalism, and exceptional guest experiences—all while supporting your growth within the food industry’s exciting world of hospitality management!
Pay: $16.50 - $17.50 per hour
Work Location: In person
