Job Overview:
We are seeking a Parts Specialist to join our team. As a Parts Specialist, you will be responsible for serving customer parts needs both in person and by phone, coordinating shipping and receiving, and maintaining accurate inventory records. Your role will also involve utilizing various software systems to order and track parts. This is a vital position within our organization which ensures that the needs of our customers and our service department are met in a courteous and timely manner.
Responsibilities:
- Assist customers with construction equipment Parts needs: Determine part(s) required utilizing manufacturer resources, identify part compatibility based on machine serial number or age, provide quotations, finalize sales, collect payment, and ensure timely and accurate delivery of parts to customer (in person or via shipping)
- Communicate via telephone, email, and in person
- Ordering, receiving, and distributing parts
- Shipping and receiving activities, ensuring timely delivery of parts
- Inspect incoming parts shipments for accuracy
- Maintain accurate inventory records software systems
- Stock parts displays, maintain parts retail area and warehouse
- Collaborate with suppliers to ensure timely delivery of parts and resolve any issues or discrepancies
- Utilize business systems to sell and track parts and to manage inventory levels
- Maintain safe and efficient warehouse processes
Requirements:
- High school diploma or equivalent; background check, physical, and drug screen
- Previous experience in a similar role, preferably in a customer service/sales role with warehouse, shipping and receiving experience.
- Strong mechanical knowledge and familiarity with construction equipment components and parts strongly preferred
- Proficiency in using forklifts and other warehouse equipment safely
- Excellent organizational skills with the ability to prioritize tasks effectively
- Strong attention to detail as well as ability to work independently
- Experience with supplier management and maintaining positive relationships with vendors is a plus
- Familiarity with computerized billing, inventory, and ordering system is required
Note: This individual will be on call for emergency parts needs -- occasional overtime may be required.
Join our team as a Parts Specialist and contribute to the smooth operation of our organization. We offer competitive pay based on experience and skills.
Job Type: Full-time
Pay: $25.00 - $32.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Prescription drug insurance
- Vision insurance
Experience:
- Parts Counter: 1 year (Required)
- Parts Sales: 1 year (Required)
Ability to Commute:
- Saint Rose, LA 70087 (Required)
Work Location: In person
