Love Dogs + Love People? We're Hiring at Zoom Room Sandy Springs (Weekends Required)
Zoom Room Sandy Springs is a top-rated, force-free dog training gym helping families and their dogs build real skills through positive training. We're looking for a part-time Front Desk Enrollment Specialist with proven sales or enrollment experience — someone warm, confident, and genuinely excited to help new clients get started.
This is not a passive customer service role. You'll be the first impression, the closer, and the reason a family chooses to invest in their dog's training. If guiding someone toward a decision and asking for the enrollment feels natural to you, you'll thrive here.
This Role Can Grow — Including Into Teaching
If you're interested in becoming a dog training instructor, this is a great place to start. Our front desk role can grow into full-time, and for the right person, that includes teaching classes.
We train our instructors the right way: comprehensive online coursework, 150+ hours of shadowing, and ongoing support before you ever lead a class on your own. No prior training experience required — just a genuine love of dogs and people. Because what we really do here is teach people to train their dogs. Our instructors need to be just as excited about working with humans as they are about the dogs.
Already a certified dog trainer? We really want to hear from you.
What You'll Do
- Welcome clients and their dogs with confidence and warmth
- Enroll new clients into the right classes, memberships, and packages
- Follow up with leads by phone, text, and email to get them scheduled and started
- Handle questions and hesitations clearly and confidently
- Keep the front desk organized, accurate, and running smoothly
- Coordinate with trainers and leadership for a seamless client experience
Who You Are
- Experienced in sales, enrollment, or a conversion-focused customer service role — this is required
- Friendly, outgoing, and confident — people feel at ease with you immediately
- Reliable and punctual — your team counts on you
- Detail-oriented and tech-comfortable (POS, scheduling software)
- A team player who stays calm in a busy, fast-paced environment
- Excited about working with people, not just dogs
- Dog experience a plus, but not required — we'll train the right person
Schedule
Part-time, 15–20 hours/week with potential to grow into full-time — including a teaching track for those interested in becoming an instructor. Weekend availability is required — must be able to work Saturdays and/or Sundays consistently.
Perks
Free dog training classes for your own pup · Employee discounts · Flexible schedule · Mentorship and real career growth opportunities
Come help our clients get started — and their dogs thrive.
Pay: From $16.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
Application Question(s):
- This role requires consistent weekend availability every week. Can you commit to working Saturdays and/or Sundays on a regular basis?
- What experience do you have in sales, enrollment, or a conversion-focused customer service role — and how does it prepare you for a position where you'll be helping new clients choose and commit to a program?
- Tell us about a time you helped a customer feel confident about a decision. What did you do, and what was the result?
Experience:
Work Location: In person
