Overview
We are looking for an energetic, detail-oriented E-commerce Livestream Assistant to manage our livestream operations from our Maplewood, MN location. In this role, you will run the digital sales dashboard, track transactions, and engage with our community during livestream shows. You will be the sole operations lead during the sales phase, ensuring every auction runs smoothly and every customer transaction is completed successfully. This is a full-time position requiring physical stamina, as our livestreaming sessions feature long, high-energy shifts. This position is a fast-paced environments. If you enjoy chatting with people, we want to hear from you!
Responsibilities
- Run Live Sales Phase: Take full control of the livestream by hosting and engaging with all the viewers.
- Track Transactions: Monitor the dashboard with high precision to verify that all orders, teams or players slots are fully paid and completed.
- Customer Engagement: Live-moderate the chat, welcome viewers, and answer questions about shipping, rules, products and remaining inventory.
- Manage Break Preparation: Update team/player sheets accurately and ensure all slots are 100% filled and accounted for.
- Maintain Order: Ensure a positive, respectful, and high-energy community atmosphere in the chat.
Skills
- Attention to Detail: Absolute accuracy when handling transactions and managing customer order sheets under fast-paced live conditions.
- Organizational Skills: Ability to keep digital workspace, spreadsheets, and live inventory structured and error-free.
- Availability: Open flexibility to work long shifts, including mandatory bi-weekly weekend availability.
- Stamina: Ability to maintain high energy and focus during long 8-to-10-hour livestream shifts.
- Multitasking: Strong skills to handle live chat and sales dashboard buttons simultaneously.
- Independence: Comfortable working independently as the sole operator during the livestream sales phase.
- Industry Interest: Basic knowledge of sports (NFL, MLB, NBA, Soccer) Preferred but willing to train the right candidates
Pay: $16.00 - $18.00 per hour
Work Location: In person
