The IHOP Restaurant Manager oversees daily restaurant operations to ensure exceptional guest service, quality food, and a profitable business. They lead and motivate staff, maintain high standards, and ensure compliance with company policies and procedures.
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Key Responsibilities:
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Supervise and coordinate restaurant activities to ensure efficient and highquality service.
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Hire, train, and develop restaurant staff to meet operational standards.
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Manage staff scheduling to ensure proper coverage during operating hours.
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Monitor food quality and presentation, ensuring compliance with health and safety standards.
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Control restaurant costs, including labor, food, and beverage expenses.
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Maintain cleanliness and safety standards throughout the restaurant.
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Handle customer inquiries, complaints, and feedback professionally.
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Drive sales through effective marketing and promotional activities.
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Maintain inventory levels and order supplies as needed.
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Ensure adherence to all company policies, procedures, and legal regulations.
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Qualifications:
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Previous experience in restaurant management, preferably in a casual dining or fastfood environment.
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Strong leadership and communication skills.
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Ability to handle multiple tasks and work under pressure.
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Knowledge of restaurant operations, safety regulations, and customer service principles.
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Flexibility to work flexible hours, including weekends and holidays.
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Physical Requirements:
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Ability to stand for long periods.
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Ability to lift and carry objects up to 25 pounds.
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Bending, reaching, and mobility within the restaurant environment.
