With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Waccamaw Management, an Associa company, is hiring a full time Gate Access Control Assistant, to support its gated HOA community in Myrtle Beach, SC.
Work hours: Mon. - Fri. 7am-4pm.
Daily responsibilities:
- First point of contact at the gate house for all vendors and contractors to enter the community.
- Meet and greet vendors and contractors.
- Provide guidance and respond to inquiries.
- Check-in vendors and contractors.
- Ensure vendors and contractors have correct bar code access to enter the community.
- Assist vendors and contractors in completing the application process to obtain required access into the community.
- Collect fees and post payments.
- Renew bar code access.
- Assist residents in navigating the portal to request access for vendors and contractors to enter the community.
- Manage emails and communications with vendors and contractors.
- Other duties as requested.
- 1+ years of experience providing customer support and administrative assistance.
- Excellent communication skills (written and spoken).
- Knowledge of conflict resolution techniques.
- Customer service driven and team collaborator.
- Highly attentive with great awareness, attention to detail, reliable, and dependable.
- Accurate in work duties.
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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
