We have a very exciting Finance and Insurance Manager opportunity at Gengras Honda Upper Valley.
Responsibilities:
- Present finance and insurance product menu to every customer while illustrating the product benefits and features
- Generate finance income on all sold customers
- Capture all customer information, confirm title information, and insurance information
- Determine desire/need for automobile financing by interviewing customer; exploring payment options
- Collect a signed final menu document that outlines the financial terms in the final purchase contract, retail installment contract (or lease contract), and lists the products the customer declined
- Prepare transaction documents by completing loan agreements, Department of Motor Vehicle registration, and related documents.
- Confirm automobile sales contract information by disclosing data, provisions, finance charges, and interest rates to customer, ensuring understanding of content.
- Confirm all bank stipulations are met and confirm with customer prior to vehicle delivery
- Verify that all required documents are signed correctly and that all monies due to dealer are collected prior to delivery
- Record receipt funds in compliance with policies, including proper Cash Reporting guidelines
- Support, teach and help grow the sales staff
- Foster a cohesive relationship with the sales desk
- Maintain dealership reputation by building and maintaining customer rapport; answering questions; providing information; resolving discrepancies and dissatisfactions; maintaining a satisfactory Customer Satisfaction Index
- Maintain customer confidence and organization stability by keeping information confidential; helping others comply
Benefits:
- Paid Vacation (2 weeks starting Day 1!)
- PTO
- Paid Holidays
- Medical, dental, vision insurance
- Health savings account
- Life insurance
- 401(k)
- 401(k) match
- Employee assistance program
- Employee discount
- Pet Insurance
- Referral program
Requirements:
- At least 3 years of experience in automotive Finance required
- Displays superior customer relationship skills and maintains strong emphasis on customer satisfaction
- Possesses effective verbal and written communication skills
- Meets deadlines, prioritizes assignments, and multi-tasks under pressure
- Reports any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees to management
- Maintains professional appearance and confident, positive and high energy presence
- Is team-oriented with a desire to achieve both individual and collective goals
- Understands and complies with federal, state and local regulations
- Must be available weekends
Must have a valid driver's license
If you are a motivated individual with a passion for growing within the automotive industry and a desire to succeed in a fast-paced, rewarding environment, then apply today.
About Gengras Motor Cars
Gengras Motor Cars is a proud, family-owned automotive group with deep roots in New England, dating back to the 1930s. For nearly a century, we’ve built a reputation as one of the region’s most trusted dealership groups, known for our unwavering commitment to integrity, exceptional customer service, and strong community values.
Equal Opportunity Employer
Gengras Motor Cars is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.
Pay: $150,000.00 - $250,000.00 per year
Work Location: In person
