Empire Truck Sales — one of the Southeast’s leading Freightliner and Western Star dealerships — is hiring an experienced Service Manager to lead our service team and deliver exceptional customer experiences.
If you’re a motivated leader with experience in heavy truck or automotive service, strong communication skills, and a passion for operational excellence, we want to hear from you.
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Lead and support a high-performing service team
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Deliver outstanding customer service
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Manage workflow, productivity, and department profitability
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Provide technical support and service guidance
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Collaborate with sales, parts, and operations teams
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Build strong customer relationships
2+ years of experience preferred in a Shop Foreman, Service Manager, Assistant Service Manager, or similar leadership role within a heavy truck, automotive, fleet maintenance, transportation, equipment, or related mechanical service environment. Candidates should have experience leading technicians and managing repair, maintenance, or service operations in a technical, industrial, or dealership setting.
Experience managing technicians in a dealership, fleet, or service environment
Strong leadership, communication, and organizational skills
Retail dealership service experience preferred
Experience as a diesel mechanic and/or DTNA (Freightliner or Western Star) knowledge is a plus
Ability with Microsoft Office and dealership management systems
Ability to thrive in a fast-paced diesel service department environment
Strong commitment to safety, quality, and customer satisfaction
At Empire Truck Sales, we offer more than a job — we offer a long-term career with a company known for stability, growth, and excellence in the transportation industry.
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Competitive Salary + Commission
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Medical, Dental & Vision Insurance
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401(k) Retirement Plan
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Paid Short & Long-Term Disability
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In-House Training & Career Development
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Advancement Opportunities
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State-of-the-Art Facilities
At Empire Truck Sales, we’re committed to teamwork, customer service, and investing in our people. Join a company where your leadership can make a real impact.
Apply today and drive your career forward with Empire Truck Sales.
Empire Truck Sales is a drug-free workplace. Employment offers are contingent upon background check and drug screening.
Empire Truck Sales, LLC is an Equal Opportunity Employer.
