Description:
Customer Service Representative
Quaker Valley Foods – Northeast Philadelphia, PA
Join our team and grow with us!
Quaker Valley Foods, a leading refrigerated food distributor located in Northeast Philadelphia, is seeking an energetic and customer-focused Customer Service Representative to support our diverse sales teams.
- Bilingual candidates are strongly preferred.
Key Responsibilities
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Support sales, marketing, and customer service operations.
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Receive and process customer orders accurately and efficiently.
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Respond to customer inquiries by phone in a prompt, professional, and courteous manner.
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Answer customer questions and assist with issue resolution.
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Enter and maintain customer orders while ensuring a high level of customer satisfaction.
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Assist the Credit Department with account setup, billing inquiries, returns, and collections issues.
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Coordinate with the Transportation Department regarding late orders and delivery concerns.
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Prepare and distribute daily and weekly reports as needed.
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Maintain and update sales forms and related documentation.
Benefits
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Competitive Salary
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401(k) Plan
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Health Insurance
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Dental Insurance
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Paid Time Off (PTO)
If you're looking for an opportunity to build your career with a growing company and contribute to a collaborative team environment, we'd love to hear from you. Apply today!
Requirements:
Requirements
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Ability to communicate effectively and professionally over the phone.
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Strong communication skills with the ability to interact effectively at all levels.
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Ability to work under pressure, meet deadlines, and manage multiple tasks simultaneously.
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Strong attention to detail with the ability to prioritize, multitask, and maintain productivity.
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High School Diploma or equivalent required.
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Proficiency in Microsoft Office Suite.
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Strong interpersonal skills and the ability to work effectively with a diverse workforce.
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Commitment to achieving and maintaining a personal standard of excellence.
