Fiscal Data & IT Support Technician
Location: Saint Joseph, MI
Status: Full-Time | Non-Exempt
Benefits: Region IV Area Agency on Aging Benefits
At Region IV Area Agency on Aging, we are seeking a detail-oriented Fiscal Data & IT Support Technician to support both fiscal operations and technology services across the agency. This position is split between fiscal data processing and entry-level IT support, helping ensure accurate records and reliable technology for staff and programs.
What You'll Do
Fiscal Support (50%)
- Enter client, service, and billing data into agency systems.
- Process invoices and maintain fiscal records.
- Generate reports and perform data quality reviews.
- Maintain inventory tracking and documentation.
- Assist with mail processing and administrative support.
IT Support (50%)
- Provide first-level support for passwords, printers, software, and connectivity issues.
- Set up workstations, laptops, and peripherals.
- Support employee onboarding and offboarding technology needs.
- Install approved software and assist with basic troubleshooting.
- Maintain user accounts and access permissions.
- Document common issues and escalate complex concerns as needed.
What We're Looking For
- Associate degree in IT, Computer Science, Accounting, Business, or related field preferred; or equivalent experience.
- Six months to one year of related experience.
- Experience with data entry, accounting, or IT support preferred.
- Strong attention to detail, organization, and problem-solving skills.
- Ability to manage multiple priorities and learn new systems.
- Strong customer service and communication skills.
Why Join Us?
- Hybrid work environment
- 37.5-hour work week
- Competitive benefits package
- Meaningful work that supports services for older adults throughout Southwest Michigan
Join a team dedicated to strengthening communities and ensuring older adults receive the services and support they need to thrive.
Pay: $45,000.00 - $47,500.00 per year
Work Location: Hybrid remote in Saint Joseph, MI 49085
