Take 5 Oil
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Job Summary**
The Assistant Shop Manager at Quick Lube Carolina LLC supports the Shop Manager in all daily operations, ensuring efficient service delivery, customer satisfaction, and a well-maintained facility. This role involves leadership, operational oversight, and active participation in vehicle maintenance services.
Job Responsibilities**
- Assist the Shop Manager in overseeing daily shop operations, including scheduling, workflow management, and service quality control.
- Supervise, train, and mentor shop technicians, fostering a positive and productive work environment.
- Ensure adherence to all company policies, safety regulations, and environmental standards.
- Provide exceptional customer service, addressing inquiries, resolving complaints, and promoting Quick Lube Carolina LLC services.
- Perform various automotive maintenance services, including oil changes, fluid checks, filter replacements, and basic inspections.
- Manage inventory, order supplies, and ensure the proper handling and disposal of materials.
- Operate point-of-sale systems, handle cash and credit card transactions, and maintain accurate records.
- Conduct routine facility maintenance and ensure a clean, organized, and safe work area.
- Assist in performance reviews and disciplinary actions as needed.
- Step in for the Shop Manager in their absence, assuming full operational responsibilities.
Job Qualifications**
- High school diploma or equivalent; Associate's degree or vocational training in automotive technology preferred.
- Minimum of 2 years of experience in an automotive service environment, with at least 1 year in a supervisory or lead role.
- Proficient in performing basic automotive maintenance services (e.g., oil changes, fluid checks, tire rotations).
- Strong leadership and team management skills.
- Excellent customer service and communication abilities.
- Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
- Basic computer proficiency and experience with point-of-sale systems.
- Valid driver's license and a clean driving record.
- Ability to lift up to 50 pounds and stand for extended periods.
- ASE certification is a plus.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!