Duties
- Greet guests warmly upon arrival and provide them with menus.
- Manage the seating chart and coordinate with servers to ensure timely seating of guests.
- Handle reservations and walk-in guests efficiently, maintaining an organized waitlist when necessary.
- Communicate effectively with kitchen and service staff to relay guest needs and special requests.
- Maintain cleanliness and organization of the host/host area.
- Assist with answering phone calls, taking reservations, and providing information about menu items or specials.
- Foster positive guest relations by addressing any concerns or inquiries promptly and professionally.
- Uphold high standards of hospitality to ensure a memorable dining experience for all guests.
- Deliver food orders from the kitchen to the dining area in a timely manner, ensuring accuracy and presentation.
- Assist servers by providing support during busy periods, including bussing tables and refilling drinks.
- Communicate effectively with kitchen staff and servers to ensure smooth operations and guest satisfaction.
- Maintain cleanliness and organization of the dining area, including clearing tables and resetting for new guests.
- Adhere to food safety and handling guidelines to ensure the highest standards of hygiene are met.
- Provide excellent guest services by responding to inquiries and assisting with any special requests.
Requirements
- Previous experience in a restaurant or food service environment is preferred.
- Available to work weekends and peak times.
- Strong communication skills with an emphasis on customer service and guest relations.
- Ability to multitask in a busy environment while maintaining attention to detail.
- Excellent phone etiquette and interpersonal skills to engage effectively with guests.
- A passion for hospitality and a commitment to providing outstanding guest services.
- Must be able to work flexible hours, including evenings and weekends as needed.
Join our team as a Food Runner / Host where your contributions will play a vital role in creating delightful experiences for our guests!
Skills
- Strong customer service skills with a focus on guest satisfaction.
- Ability to communicate clearly and effectively with both guests and team members.
- Knowledge of food handling practices and food safety regulations.
- Experience with Aloha POS or similar point-of-sale systems is a plus.
- Culinary knowledge or experience in a kitchen environment is beneficial.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Team player mentality, willing to help colleagues as needed.
Job Types: Full-time, Part-time
Pay: $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
