Seeking applicants that reside local. Please note only local applications will be reviewed.
Port Clinton, Marblehead, Oak Harbor area.
Customer Service Representative
Duties:
- Handle inbound customer inquiries via phone, email, and chat
- Provide exceptional customer service by addressing customer concerns and resolving issues in a timely manner
- Maintain accurate and detailed customer records
- Process orders, returns, and exchanges
- Assist with product recommendations and provide information about company offerings
- Collaborate with other team members to ensure customer satisfaction
Requirements:
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities
- Ability to analyze customer needs and provide appropriate solutions
- Experience in outbound calling is a plus
- Proficient in using computer systems and software applications
- Ability to multitask and prioritize tasks effectively
- Previous customer service experience is preferred
Must be willing to pass the Ohio Insurance Licensing Exam for Property & Casualty Insurance.
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team and be part of a company that values its employees and offers opportunities for growth and development.
To apply, please submit your resume and cover letter highlighting your relevant experience.
Job Type: Full-time
Pay: $35,000.00 - $40,000.00 per year
Benefits:
- Flexible schedule
- On-the-job training
- Professional development assistance
Education:
License/Certification:
- Property & Casualty License (Preferred)
Work Location: In person
