Required
-
High school diploma or equivalent.
-
Strong verbal communication and customer service skills.
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Comfortable making a high volume of outbound phone calls.
-
Strong organizational skills and attention to detail.
-
Ability to accurately document information and maintain confidentiality.
Preferred
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Previous experience in customer service, call center, family engagement, or school office support.
-
Experience working in K–12 education or with enrollment processes.
-
Familiarity with Google Workspace (Sheets, Docs, Gmail) and basic data entry.
-
Professional phone communication
-
Customer service and relationship building
-
Organization and time management
-
Accurate documentation and record keeping
-
Problem-solving and active listening
-
Ability to work independently while collaborating with a team
-
Commitment to providing an excellent experience for families
This is a temporary, part-time position with the following schedule:
-
Monday: 9:00 a.m. – 4:00 p.m.
-
Wednesday: 9:00 a.m. – 4:00 p.m.
-
Thursday: 9:00 a.m. – 1:00 p.m.
Duration: Approximately 7 weeks, supporting network-wide recommitment outreach efforts
Required
-
High school diploma or equivalent.
-
Strong verbal communication and customer service skills.
-
Comfortable making a high volume of outbound phone calls.
-
Strong organizational skills and attention to detail.
-
Ability to accurately document information and maintain confidentiality.
Preferred
-
Previous experience in customer service, call center, family engagement, or school office support.
-
Experience working in K–12 education or with enrollment processes.
-
Familiarity with Google Workspace (Sheets, Docs, Gmail) and basic data entry.
-
Professional phone communication
-
Customer service and relationship building
-
Organization and time management
-
Accurate documentation and record keeping
-
Problem-solving and active listening
-
Ability to work independently while collaborating with a team
-
Commitment to providing an excellent experience for families
This is a temporary, part-time position with the following schedule:
-
Monday: 9:00 a.m. – 4:00 p.m.
-
Wednesday: 9:00 a.m. – 4:00 p.m.
-
Thursday: 9:00 a.m. – 1:00 p.m.
Duration: Approximately 7 weeks, supporting network-wide recommitment outreach efforts
Equal Opportunity Statement
University Prep Schools/ Detroit 90/90 is committed to creating an inclusive environment for all employees and applicants. We are proud to be an equal opportunity employer and encourage individuals from diverse backgrounds to apply.
