Great Customer Service Rep Opportunity!
Work for a prosperous, family owned business!
Bruno Independent Living Aids has helped improve the lives of people with limited mobility for over 40 years! Engineered and manufactured in the USA, Bruno indoor stairlifts, outdoor stairlifts and vertical platform lifts help people better access homes, public buildings and businesses, and Bruno’s full line of scooter/powerchair lifts help people easily transport their mobility devices.
Overview:
This position is responsible to serve customers and government agencies via a call-center. Provide product and sales information, process sales orders, coordinate product delivery and installation. Work independently and on teams to develop, improve and ensure customer satisfaction. Support Sales team to increase sales and resolve product and service concerns in a fast-paced office environment.
Education and Experience:
- High school diploma or equivalent
- 3 years customer service experience with strong facilitation and presentation skills
- Intermediate Microsoft Office suite proficiency
- Associate Degree in business-related field is a plus
- Experience in a call-center environment is a plus
- Experience in Epicor ERP system is a plus
- Experience in Salesforce CRM is a plus
- Experience with entering quotes and orders into a database is a plus
Skills & Abilities:
- Read, analyze, and interpret a variety of information, such as technical procedures, business correspondence, and governmental regulations furnished in written, oral or diagram form.
- Create business-level written correspondence and verbally present information to internal and external customers.
- Requires job related software skills, MS Office and the ability to operate a variety of standard office equipment.
- Ability to accurately type 40 WPM
Bruno is an equal opportunity and affirmative action employer which provides a drug-free workplace.
Reasonable accommodation will be provided to individuals with disabilities to work through the application process. To request accommodation consideration, please call 262-567-4990 and ask for Human Resources or email [email protected] .
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Work Location: In person
