Overview
Join our dynamic team as a Restoration Technician and become a vital part of helping clients recover from unexpected damages caused by fire, water, mold, and other disasters. In this energetic role, you will be on the front lines of restoration projects, utilizing your hands-on skills to restore homes and businesses to their original condition. Your proactive approach and attention to detail will ensure efficient, high-quality service that exceeds customer expectations. This position offers an exciting opportunity to develop your expertise in the restoration industry while making a tangible difference in people’s lives.
Responsibilities
- Effectively perform all restoration services the company offers (Note: COmpensation levels will reflect the skill level of the Technician. Hourly rate increases as ability to perform water mitigation, mold, trauma scene, and asbestos certifications are added.)
- Communicate effectively with customers
- Perform basic equipment maintenance
- Perform basic vehicle maintenance
- Inspect completed work
- Complete technician's daily log
- Complete work orders
- Complete appropriate restoration documentation
- Maintain appearance and stock of appropriate tools, materials and supplies for company vehicles
- Maintain inventory of related supplies
- Maintain timely and effective communication and flow of information with Lead Technicians, Supervisors or Managers
Performance Competencies
- Oral Communication - speaks clearly. Shows respect when addressing costumers and superiors. Able to effectively respond to excited costumers. Adaptable and able to think on his/her feet.
- Written Communication - Writes clear and accurate job notes and emails. The individual is able to read and interpret written information. Uses appropriate vocabulary and grammar.
- Planning and Organizing - Plans and organizes work activities considering the nature of the job at hand. Focuses on key priorities. Pays attention to detail.
- Technical - Is Appropriately trained and/or certified and effectively performs all production work within the restoration division.
- Quality - the Individual demonstrated accuracy and thoroughness and monitors his/her own work to ensure quality.
Qualifications - Knowledge, Skills, and Abilities
- Education and Experience
- High School or GED diploma
- Mathematical skills. Adequate math skills. Ability to apply learned techniques to determine appropriate equipment type and number of units.
- Computer skills. Demonstrates basic proficiency in the use of computers, email and portable devices used to report and record daily activity.
- Certificates, Licenses, and Registrations - Certification in performing appropriate services: Water Mitigation, Mold, Etc.
Physical Demands
The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disablities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 75 pounds.
Working Conditions
- The work of this position is predominantly carried out on the costumer's property. Employee will encounter facilities where standing water and sewage are present, heat is unavailable due to lack of utilities, fire damage as occurred, and mold or other organic growth exists. Daily exposure to the shop where vehicles and equipment are housed and maintained is typical.
- Noise level is the work environment is usually moderate.
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Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Work Location: In person