Front Desk Representative | $18.00 | Hendersonville, NC
Location: Hendersonville, NC
Job Type: Full-Time | Contract-to-Hire (90 Days)
Pay: $18.00 per hour
Schedule: Monday – Friday, 8am – 5pm
The Front Desk Representative will be responsible for providing prompt and efficient service to all customers entering the NC Printing location.
Duties
· Greet and assist walk-in customers with the services they need, including copies, scanning, blueprints, faxing, and other walk-in services
· Understand and advise customers of service options provided by NC Printing according to their needs and coordinate with other staff to provide solutions
· Answer and screen incoming phone calls, directing customers to needed resources and filtering out unwanted sales calls
· Assist with the order pickup process, including receiving and proper handling of payments
· Assist with quality control and boxing of outgoing jobs
· Assist with tracking of outsource production jobs
· Crosstrain in CSR duties and procedures to provide redundancy.
· Establish and maintain a tidy and clean working environment. Specific cleaning tasks will be required when starting and ending shifts
· Represent the NC Printing culture through compliance with the Vision, Mission and Core Values, as well as Policies and Procedures spelled out in the Reliant Service Group Employee Handbook
· Use personal vehicle to make occasional drop-offs and pick-ups as required by supervisor (mileage reimbursed at IRS standard reimbursement rate)
· Other duties as requested
Skills Required
· Strong customer service skills are essential
· Strong comprehension of business math
· Ability to handle cash and count change
· Promptness and Dependability
· Respectful Attitude
· Flexibility and Adaptability
Qualifications
· Previous experience in the printing industry is a strong plus
· Basic knowledge of computers and typing
· Strong written and verbal communication skills. Conversational Spanish a strong plus.
· Valid Driver’s license and reliable means of transportation
· Ability to lift 50 lbs and move without restriction
· Must pass a federal and state background check and drug test
About AtWork
With more than 100 locations across 33 states, AtWork connects over 40,000 job seekers annually with meaningful employment opportunities. We specialize in staffing and recruiting solutions for manufacturing, light industrial, office/clerical, and direct-hire positions.
AtWork's mission is simple: "AtWork For You." We are committed to helping job seekers find rewarding careers while delivering exceptional talent solutions to our business partners. Apply today to start your career in beverage manufacturing with one of Hendersonville's leading production facilities.
Pay: $18.00 per hour
Work Location: In person
