Job Overview
We are seeking a dynamic and energetic Laundromat Manager to lead daily operations at our busy laundry facility. In this role, you will oversee all aspects of store management, ensuring excellent customer service, efficient workflow, and smooth team coordination. Your leadership will drive sales growth, maintain operational excellence, and foster a positive environment for both staff and customers. The ideal candidate is proactive, highly organized, and passionate about delivering top-tier service in a fast-paced retail setting. This position offers an exciting opportunity to manage a thriving business while developing your management skills and contributing to a welcoming community space.
Responsibilities
- Supervise daily store operations, including opening and closing procedures, cash handling, and inventory control
- Lead, motivate, and develop a team of employees through effective training, coaching, and performance management
- Ensure exceptional customer service by addressing inquiries, resolving issues promptly, and maintaining high satisfaction levels
- Manage POS (Point of Sale) systems for sales transactions, refunds, and pricing adjustments with accuracy
- Oversee purchasing activities including ordering supplies, managing stock levels, and controlling inventory to prevent shortages or overstocking
- Implement marketing strategies to attract new customers and retain existing clients through promotions or community engagement
- Monitor store metrics such as sales figures, labor costs, and operational expenses to meet budget goals and optimize profitability
Qualifications
- Proven management experience in retail or service environments with supervisory responsibilities in a fast-paced setting
- Strong organizational skills with the ability to multitask efficiently and prioritize tasks effectively
- Excellent communication skills; bilingual or multilingual abilities are a plus for serving diverse customer bases
- Experience with inventory management systems, POS technology, and basic bookkeeping practices
- Knowledge of retail math including pricing strategies, sales management, and budgeting principles
- Demonstrated leadership qualities with the ability to train staff and foster teamwork
- Previous experience in customer service roles with strong phone etiquette and interpersonal skills
- Familiarity with operational management tasks such as shift scheduling, cash handling procedures, and employee orientation
Join our team as a Laundromat Manager where your leadership will make a real difference! We value proactive individuals who thrive on creating positive experiences for customers while managing efficient store operations. If you’re ready to lead a vibrant team in a growing environment that rewards initiative and dedication—apply today!
Pay: $20.00 - $30.77 per hour
Benefits:
- Paid time off
- Parental leave
Work Location: In person
