Support weekly safety meetings and maintain required documentation.
Assist with incident response, reporting, and family communication in coordination with leadership and the Incident Manager.
Competencies and Job Requirements:
- Relevant Experience : 1–3 years of administrative or operational experience in competitive sports; skiing or snowboarding experience preferred.
- Industry Knowledge: Understanding U-System and FIS training and race schedules (regional, national, and international from Far West to FIS); including athlete development and progression pathways.
- Additional Desired Knowledge: Travel and expense management, team management solutions/CRM solutions, accounting practices; familiarity with Inntopia and RTP but not required.
- Proficiency in Microsoft Office Suite : Strong expertise required in Excel, Outlook, MS Teams (web & desktop-based), PowerPoint, Word. Or equivalent to Google Suite.
- Telephone and Voicemail Management : Ability to manage phone/voicemail systems effectively.
- Communication Skills : Effective oral and written communication, both internally and externally.
- Guest Service: Provide top-quality guest service to families in a friendly and positive manner.
- Safety Awareness: Strong sense of athlete/coach safety.
- Organizational Skills: Highly organized, detail-oriented, and able to manage multiple priorities and large volumes of information across email, phone, messaging, and alerts.
- Initiative & Problem Solving : Self-motivated and forward-thinking, with the ability to anticipate needs, resolve issues independently, and support process improvements.
- Availability & Reliability: On-site availability required, including weekends and holidays during the winter season (October–May); consistently punctual and dependable.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 10-20% or more of a normal 8-hour work shift. Must be capable of occasionally carrying, lifting, pushing or pulling up to 50 lbs. Must be capable of occasionally squatting, bending, kneeling, reaching, and balancing, able to climb ladders and shovel snow. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions, and the ability to adjust focus.
Working Conditions:
Indoor/Outdoor: While performing the duties of this job, the employee will frequently exposed to outside weather conditions. The employee will frequently be exposed to extreme cold, wetness and/or humidity, and occasionally blizzards and extreme storm conditions.
Hazardous Materials/Noise: The noise level in the workplace is usually moderate during the day, but loud and busy at times when coaches arrive at the beginning or end of their shifts.
Equipment Used in Job: Describe equipment used in job.
Education and Experience:
Required:
- High School Diploma or GED
Preferred:
- 1–3 years of administrative or operational experience in competitive sports
- Skiing or snowboarding experience
- College degree preferred in business operations, project management, or a related field
For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility . Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce
