Our company is a leading provider of Verizon products and services, specializing in sales and customer experience. We are rapidly expanding our customer acquisition in the local area, providing tailor-made solutions to Verizon's new and existing customers. We are looking to add valuable, enthusiastic individuals with a strong aptitude for sales to join our team as an Verizon Client Support Associate.
We are looking for a customer-first individual to join our team as a Verizon Client Support Associate. In this role, you'll be the primary point of contact, helping customers stay connected with the latest technology while providing unmatched service and support. In this full-time position, we are fully committed to helping you find success by providing hands-on product knowledge and sales training to ensure you can tackle any customer needs or acquisitions as an Verizon Client Support Associate.
Verizon Client Support Associate Responsibilities:
- Engage with residential customers to identify their needs and provide tailored Verizon product and service recommendations during the sales consultation
- Provide caring, courteous, trustworthy, and professional service to Verizon customers directly
- Confidently troubleshoot and resolve customer service issues while demonstrating empathy and attention to detail
- Process customers' sales orders on new internet and wireless services
- Track all sales orders from start to finish to create a seamless customer experience
- Proactively stay informed on the newest devices, service offerings, and sales promotions to provide accurate and relevant information to better serve the customers' needs
Verizon Client Support Associate Qualifications:
- Customer service or sales experience (preferred)
- Confident in guiding customers toward the best solutions while naturally upselling products that enhance their experience
- Experienced in building trust with customers and delivering high-quality service that exceeds expectations
- Technically adept with hands-on experience using smartphones, tablets, and point-of-sale systems
Pay: $980.00 - $1,450.00 per week
Work Location: In person
