Loan Officer/MSR
Duties will include, but not limited to: Gather background information on loan applicants by interviewing loan applicants and obtaining credit bureau reports. • Assist members with the loan application process to ensure completeness of information. • Pull credit reports for all accounts, verify debts, and estimate monthly payments for any outstanding debts not listed and add them to debts on application. • Calculate debt-to-income ratios on loan applicants. • Calculate how much of a loan applicant’s debt is secured or unsecured. • Identify collateral needs and payment plans for members applying for loans. • Identify eligibility of loan co-maker from co-maker’s statement and credit rating. • When a loan is denied, explain reasons for denial in a professional, courteous manner. Work with member to provide recommendations or alternative options for other possible ways to secure a loan in the future. • Verify the accuracy of loan amounts and repayment terms on approved loan applications. • Complete loan documents and disburse loans when approved. • Cross-sell lending and other credit union products.
On occasions, assist with daily operations of the member service representatives, and any other duties as assigned.
Member Service Representative
Duties will include, but not limited to:
Cash handling, open new accounts and service existing accounts. Transfer of shares and loan accounts. Process transactions by phone and mail. Research and resolve member account problems. Assist members with proper completion of payroll and direct deposits. Balance your drawer and vault each night. Help train new employees. Cross sell Credit Union products.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- Life insurance
- Paid time off
Education:
- High school or equivalent (Preferred)
Work Location: In person
