Job Summary
Join our dynamic healthcare team as an Optometric Technician / Receptionist, where your enthusiasm and attention to detail will make a meaningful difference in patients’ eye health and overall experience. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while assisting with clinical tasks that support the optometry practice. Your proactive approach and technical skills will help ensure smooth clinic operations, accurate medical records, and a welcoming environment for all visitors. This paid position offers an exciting opportunity to grow your career in a fast-paced, patient-centered setting dedicated to eye care excellence.
Responsibilities
- Greet patients warmly upon arrival, verify their information, and manage appointment scheduling efficiently using electronic medical record (EMR) systems such as Epic or similar platforms.
- Conduct intake procedures by collecting patient histories, updating personal details, and explaining clinic processes clearly.
- Prepare patients for eye exams by performing preliminary tests such as visual acuity assessments and basic ophthalmic measurements.
- Maintain patient confidentiality in compliance with HIPAA regulations while managing medical records and documentation accurately.
- Assist with clinical procedures by applying aseptic techniques during eye examinations and handling ophthalmic equipment with care.
- Manage front desk responsibilities including answering phones, scheduling appointments, verifying insurance information, and processing payments or billing using medical coding and billing systems.
- Ensure clinic cleanliness and organization by adhering to infection control protocols and maintaining a safe environment for staff and patients.
- Collaborate with the healthcare team on pediatrics or other specialized patient needs to deliver comprehensive eye care.
Qualifications
- Prior experience in medical office settings, ophthalmology/ optometry clinics is highly preferred; familiarity with EMR systems such as Revolution EHR
- Excellent patient care skills with a friendly demeanor and clear communication abilities.
- Understanding of HIPAA regulations to protect patient privacy at all times.
- Basic knowledge of medical coding and billing processes is advantageous but not required; willingness to learn is essential.
- Clinic experience working with diverse populations; adaptable to fast-paced environments. Join us in delivering outstanding eye care through compassionate service and clinical expertise!
Pay: $12.00 - $15.00 per hour
Benefits:
- Employee discount
- On-the-job training
Work Location: In person
