Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.
Primary Responsibilities:-
Welcomes customers by determining their coffee interests and needs.
-
Educates customers by presenting and explaining the coffee drink menu; answering questions.
-
Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
-
Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino.
-
Generates revenues by attracting new customers; defining new and expanded services and products.
-
Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
-
Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
-
Maintains safe and healthy work environment by following organization standards and sanitation regulations.
-
Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
-
Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
-
Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Requirements:-
Effective communication skills
-
Basic math and basic reading skills
-
Ability to follow directions
-
Ability to work irregular hours, nights, weekends and holidays
-
Complies with all Policies and Procedures, and all health and sanitation laws and regulations.
-
Continuous standing, bending, stooping, lifting, stretching and frequent over-head lifting will be required when staging, preparing or packaging menu items and/or cleaning.
- General knowledge and understanding of the restaurant industry or retail operations preferred, but not required.
Brand: Starbucks
Address: 131 The Island Drive Suite 5118 Pigeon Forge, TN - 37863
Property Description: 453 - Starbucks - Pigeon Forge, TN
Property Number: 453
