Membership Sales Lead
KidsUnited, Lafayette, Colorado
Type: Full-time
Reports to: Club Assistant General Manager
Potential On-Target-Earnings (OTE): $55,000–$65,000/year considering commissions and milestone bonuses along with benefits and other perks
Schedule: This role may include weekday evenings and weekend mornings hours.
Note: Flexibility and self-motivation are required during our pre-opening operations and membership ramp-up. We have already started marketing and sales operations (and are therefore hiring immediately). We open for classes on Friday, October 23.
About KidsUnited
Are you looking for a fast-paced, fun, and exciting career? KidsUnited is the leading brand in early childhood development through soccer skills training.
The Opportunity
We are rapidly expanding our Colorado territory with two additional locations in development and plans for up to six Colorado clubs, meaning there is great room for career advancement and promotion into management for top performers!
Who You Are
We’re seeking a personable, energetic Club Sales Lead to join our vibrant club operations. The ideal candidate brings:
- Premium Customer Service: You are outgoing, enthusiastic, and love engaging with families.
- Sales Drive: You are self-motivated, have previous sales experience, and have the ambition to grow.
- Passion for Kids: You ideally have a passion for working with children in an exciting company culture.
- Energetic Personality: You have energetic personality to engage with families and children to create an exciting environment and company culture
- Bonus Skills: Previous experience in athletics, coaching, or fluent Spanish is a huge plus!
Your Role
As the Club Sales Lead, you will:
- Take ownership of 'front of house' duties
- Spearhead membership growth
- Meet and exceed all key performance sales goals
- Work closely with the Club Assistant General Manager, the Club General Manager, and the KidsUnited brand team to execute sales strategies
- Eventually help mentor future hourly sales staff as we grow
Training will be provided in the KidsUnited experience, memberships, additional programs, and sales process. However, you will be expected to jump in with both feet since we are still in "startup" mode!
Compensation & Total Rewards
- Competitive Pay: $18.25–$22.15/hour
- Uncapped Commissions: Earn $10 for the first 15 closed sales in a month, $15 for the next 15 closed sales, and $20 for every sale closed after that.
- Ramp-Up Milestone Bonuses: $150 at 100 active members, $200 at 150 members, $250 at 200 members, $300 at 250 members, $500 at 300 members, $800 at 350 members, $1,000 at 400 members, and $1,500 at 450 members
- Profit Sharing*: Eligible for a quarterly discretionary profit-sharing pool after 1 year of service.
- Comprehensive Health Benefits*: Access to comprehensive medical, dental, and vision coverage through our Insperity PEO arrangement (eligible after 3 months of service after club opening on October 23rd)
- Retirement Plan*: 401(k) plan with an aggressive company match (100% on the first 3%, plus 50% on the next 2%) after 1 year of service.
- Shot-term and long-term disability coverage with voluntary buy-up options*
- Employer-sponsored life insurance and AD&D with voluntary buy-up options*
- Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) available*
- Employee Assistance Program (EAP) including confidential counseling and mental health support
- Discounts and perks via an online marketplace with shopping deals, services, and additional voluntary benefit offerings
- Career Growth Opportunities: Proven Sales Leads will have first access to Assistant Manager and General Manager opportunities as we launch new locations.
* after meeting service eligibility requirements
Key Responsibilities:
- Drive daily membership sales and act as the primary point of contact for prospective families.
- Establish and maintain an effective referral program
- Maintain accurate record using the established KidsUnited CRM system
- Conduct telephone inquiries, follow-up calls, customer care calls
- Follow-up and follow through activities with all prospective clients
- Greet arriving families and children promptly and enthusiastically
- Processing accurate credit card transactions and follow-up on payment exceptions
- Selling and occasionally working birthday parties and other special activities and events on weekends
- Assist the Assistant General Manager in tracking sales metrics and developing new lead-generation strategies
- Travel to events (such as farmers markets, fairs, expos, sporting events, etc) to promote KidsUnited and sign up new members
- Travel to and fill in at other Colorado KidsUnited locations within our expanding territory when necessary to support team operations
- Perform additional administrative and operational duties as required.
Experience, Skills, & Traits
- Previous sales experience, with strong sales and membership knowledge – You know how to sell, engage with prospective customers, and drive revenue.
- Excellent customer service skills with a customer-obsessed mindset – Creating the exceptional KidsUnited experience
- Solid verbal and written communication skills required
- Positive Energy - You set the tone. Your presence brings warmth, enthusiasm, and positivity that uplifts kids, parents, and staff the moment they walk in.
- Able to multi-task and excel in a busy, dynamic environment
- Bilingual in Spanish preferred
- Ability to work and function in a KidsUnited environment
- Flexible to work day, evening, and weekend hours as needed
- Excellent time management and organization skills
- Experience working with children preferred
- Willingness to occasionally travel to events and other regional club locations (with reliable transportation for this purpose)
Bonus Experience:
- Soccer background – Any personal or professional experience with soccer is a plus.
- Coaching or early childhood education – Experience working with kids in a coaching or teaching setting is highly valued, especially with ages 1.5–9.
- Bilingual in Spanish a major plus
Why to Join Us:
Join us as a Club Sales Lead and become part of an energetic team dedicated to creating memorable experiences, inspiring children to excel in life and soccer, and helping support the local community. Your sales leadership will shape the future of our club while providing the exceptional service that keeps members coming back. We are committed to supporting your growth with comprehensive training opportunities and a vibrant work environment where your passion for hospitality can truly shine!
Pay: $18.25 - $22.15 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
