Roadrunner Veterinary Emergency and Specialty Hospital is looking to add two friendly, compassionate Customer Service Representatives who are just as excited and motivated as we are. Our goal is to provide excellent vet care and a good client experience by hiring smart people and treating them like the professionals they are. In return, we have high expectations for our staff and for our clients.
The job description includes: answering incoming telephone calls from clients; assisting clients with check in procedures; helping triage incoming patients in order of arrival and severity; communicating between doctors; nurses and clients, serving as a liaison for clients and assisting with check out procedures. Previous veterinary experience isn't required but is preferred. A good attitude, solid work ethic and willingness to learn are musts. The front desk is what makes most hospitals run smoothly! We are hiring a daytime CSR- Friday-Sunday 6a-6p, and an overnight CSR- Thursday-Saturday 6p-6a.
Our group of clinics is owned by a single owner (born and raised in New Mexico and on the clinic floor in a daily basis), not a national corporation. The majority of our profit goes back into our clinic to get the equipment we need to practice top notch medicine and for staff benefits so we continue to attract and retain the best vets, techs and customer service reps.
Competitive pay is a given. We encourage professional growth and there is management potential for motivated, hard-working employees.
We pay 70% of the health insurance premium for full time employees and also offer a dental and vision plan that employees can participate in for a nominal monthly amount. All clinic staff, not just vets, have paid CE opportunities. We have a matching 401K retirement plan. We offer 6 weeks paid maternity leave for employees with one year of service. Candidates will be subject to a drug test and background test before employment is offered.
We'd love to meet you and introduce you to our team. We aim to attract the best candidates and to keep them happy and professionally fulfilled long-term!
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Work Location: In person
