Overview
Join our dynamic dental practice as a Dental Front Desk Receptionist and become the welcoming face of our clinic! In this energetic role, you will be the first point of contact for patients, ensuring a smooth and friendly experience from appointment scheduling to check-out. Your expertise in medical administrative support, health information management, and customer service will drive the efficiency of our operations while maintaining the highest standards of confidentiality and professionalism. If you thrive in a fast-paced environment and are passionate about patient care, this is your opportunity to make a positive impact every day!
Duties
- Greet patients warmly and professionally, creating a positive first impression
- Schedule, confirm, and reschedule appointments using EMR (Electronic Medical Records) systems such as Dentrix
- Verify patient insurance coverage and process payments accurately using health insurance knowledge.
- Manage patient records with meticulous attention to clinical confidentiality policies and HIPAA compliance.
- Handle phone communication with excellent phone etiquette, addressing patient inquiries and coordinating follow-up care plans.
- Review documentation for accuracy.
Requirements
- Proven experience in a medical office environment with strong clerical skills and front desk responsibilities
- Familiarity with EMR/EHR systems such Dentrix
- Basic computer skills
- Strong customer service orientation with exceptional phone communication and office management abilities
- Ability to review medical documentation accurately while maintaining clinical confidentiality standards
- Bilingual abilities are highly preferred to serve diverse patient populations
- Prior clinic experience or medical administrative support is advantageous
Join us in delivering outstanding patient experiences while advancing your career in a vibrant healthcare setting! We value your dedication to excellence in medical office management and look forward to welcoming a motivated professional who thrives on teamwork and efficiency.
Pay: $20.00 - $25.00 per hour
Work Location: In person
