Company Overview
Certus Healthcare Management proudly owns and operates a diverse network of communities across the state, serving both rural and urban populations. Our dedicated team provides personalized care and rehabilitation services, ensuring that residents feel like family in a compassionate environment. We are committed to fostering a supportive workplace where employees can grow and make a meaningful difference.
Overview
We are seeking an energetic and detail-oriented Corporate Office Receptionist to be the welcoming face of our organization at our corporate offices located in Mayfield Heights, Ohio. This vital role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. If you thrive in a fast-paced environment, possess excellent communication skills, and enjoy helping others, this is the perfect opportunity to join our dynamic team!
Responsibilities:
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Greet visitors and direct them appropriately with friendly, professional phone etiquette
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Answer multi-line phone systems promptly and efficiently, transferring calls or taking messages as needed
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Manage front desk activities, including handling mail, deliveries, and office supplies
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Support office management tasks such as calendar management and appointment scheduling
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Assist with clerical duties like data entry, word processing, proofreading, and maintaining organized files
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Provide customer support by responding to inquiries and assisting clients or residents’ families
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Maintain a professional appearance of the reception area to create a welcoming environment
This position is a Monday through Friday position with working hours of 8:30am to 5pm with a small amount of flexibility in start and end time.
This position will work with and alongside multiple departments at our corporate office location and can expect to complete tasks like the following on a weekly basis: banking, scheduling office events and meetings, inventory of supplies, answering and transferring calls, working on special projects and events.
Pay for this opportunity starts at $20/an hour; with some room for negotiation.
Full Time Benefits include but are not limited to:
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Health, Dental, Vision, and Voluntary insurance available after 30 days of employment
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401K with company matching starting after 90 days
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Vacation/Sick Time Package
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Referral programs earning up to $2000 per referral; unlimited referrals!
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Employee Discount Program
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Employee Engagement Incentives
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Company Giveaways
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Uniform Allowance
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Early Pay via OnShift Wallet (for hourly roles)
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Longevity Program
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Learning Management system including FREE Continuing Education for multiple certifications and licensures.
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Company paid life insurance
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No cost Flu and COVID-19 vaccines
We are looking for:
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A positive, organized, well spoken, and confident individual
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An individual with a minimum education of an associates degree
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Prior knowledge of banking
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Can organized documents requiring signature by individuals in the office
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has experience taking messages and screening/forwarding phone calls
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Is comfortable scheduling meetings and completing follow up as needed
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Can complete light filing duties
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Previous experience as a receptionist in an office setting
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Someone with great phone skills and the ability to filter calls appropriately
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Someone who always has a smile
This position is ideal for an experienced customer service representative who is looking to start a career as an administrative assistant. This position will be responsible for greeting individuals when they enter the office, maintaining a meeting schedule for the corporate office, assisting with set up and break down of all meetings and interviews, deposits, and additional projects as needed.
Join us in creating a warm, professional atmosphere where every visitor feels valued! This paid position offers an exciting chance to develop your administrative expertise while making a real impact within a caring organization.
