Job Overview
We are seeking a friendly, professional, and organized Front Desk Receptionist to join our orthodontic practice! The ideal candidate will be the first point of contact for patients, providing exceptional customer service while supporting the daily operations of the office. This position is a part time, and long-term position.
Duties and Responsibilities:
- Welcome and check in patients in a warm and professional manner
- Answer and direct incoming phone calls
- Schedule, confirm, and manage patient appointments
- Collect payments with accuracy
- Verify and make basic insurance calls
- Maintain organized patient records, and ensure compliance with HIPAA regulations for health information management
- Assist with patient intake procedures, including collecting medical history forms and updating electronic health records
- Coordinate with clinical staff to facilitate smooth patient flow
Qualifications:
- High school diploma or equivalent required
- Minimum 1 year of front desk receptionist experience is preferred
- Customer service experience is preferred
- Friendly and welcoming demeanor
- Excellent organizational and multitasking abilities
- Strong verbal and written communication skills
- Professional and positive attitude
- Phone etiquette and call management
The ideal candidate is a friendly, dependable individual who is excited to grow with our practice long-term. If you are organized, personable, and passionate about providing exceptional patient service, we encourage you to apply today!
Pay: From $20.00 per hour
Application Question(s):
- Why do you think you are a good fit for this position?
Work Location: In person
